Fully equipped teams – anywhere and in any language
A mobile app designed for technician-centric field service
Capture data from the field without getting in the way of your technicians’ work
Thousands of industry leaders trust TrueContext in the field
The most intuitive field app for data collection
Eliminate manual data entry and unburden your technicians from field paperwork. The app uses the most intuitive data capture method for the job – barcode and document scanner, camera-to-text, voice notes, and more.
Go through complex tasks with ease
Equip your workforce for ever-growing intricacies of field service. Power your technicians with a mobile tool that captures the complexity of assets and the work that goes into keeping them online by delivering the right information to the right person at the right time.
Succeed as a team with collaborative workflows
Servicing complex equipment now requires multiple specialties held by different technicians. Tackle complicated tasks collectively with workflows that can be shared between technicians and across field divisions. Supervisors can also reassign jobs based on the expertise needed to complete the work.
Access everything with an offline-first app
Arm your field teams with an app that they can rely on for context no matter where they are on the job. The app stays fully functional and job resources, customer data, asset maintenance history, and inventory information remain accessible regardless of wireless access.
Speak the universal language of service excellence
Field service teams – whether local, national, or global – are becoming increasingly diverse. Break down verbal barriers across diverse field teams with multi-language workflows.
A peek under the hood: Features that make the magic happen
Dispatch
Dispatch partially-completed workflows with notes and due dates to users in the field to minimize trips to the home base.
Maps & time stamps
Pin jobs to a map for an easy bird’s eye view of daily tasks and record the time and location of submissions for precision auditing.
Mobile search
Search and retrieve contextual data from previous site visits to accelerate work order completion.
Photos & sketches
Capture pictures, and tag or sketch on top of them to highlight key details without ever leaving the form.
Camera-to-text
Capture photos with OCR and tap highlighted text to input character strings or sentences directly into forms.
Document scanning
Scan multi-page documents, reports, or contracts with a camera. Convert directly into PDFs to support traceability or compliance requirements.
Leverage out-of-the-box integrations to consolidate field and office data
Bring the back office to the field and make the job as straightforward as possible for your technicians.
How companies are powering their field force for productivity
Still have questions?
Book a 15-minute chat to learn how you can make TrueContext work for you.