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Product

Solutions

Pricing

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Data entry is a critical function in field service. Are your technicians still doing it manually?

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Equip your teams with a mobile app that ensures accuracy in every piece of data they collect.

For decades, manual data entry has been an important element in performing field work. As soon as technicians arrive on site, they record all manner of information to help the organization make sense of the field. Technology has advanced far enough to eliminate paper, but the process of manually entering data still exists. And manual work is prone to human error.

400%

Reduced data entry time

95%

Error reduction

3K
hrs/yr

In additional productivity

Challenge

Organizations grapple with data accuracy issues whenever a manual element is introduced into the process. With technicians hand entering critical asset information, it doesn’t take much for them to make mistakes especially out in the field. Erroneous data can lead to incorrect diagnoses and faulty business insights.

Solution

TrueContext eliminates manual data entry from workflows almost entirely with a suite of data capture and integration features. When a form is dispatched to technicians, data is pulled from various sources and pre-populated into the forms so all they need to do is carry out the job at hand.

Data capture

Conditional logic

Data Sources

System integrations

Animated screenshot of barcode scanning feature

Advanced data collection

The Barcode Scanner ensures that technicians can perform work using job instructions specific to the asset. Camera to Text transcribes asset label information and enters it into the form without manual input.

Adaptive field workflows

Workflows can be designed so that only answers within a pre-defined range can be entered into forms, ensuring that only relevant data enters the system. Certain questions can be skipped based on previous inputs, further streamlining the data capture process.

Animated screenshot of data source feature

Auto-populated forms

Also known as look ups, data sources allow you to upload information to TrueContext and auto-populate answers on a form. Save typing, reduce errors, and streamline the process by providing users with only the relevant, most current data.

Integration packshot

Integrated organizational data

Out-of-the-box and REST API integrations make it easy to share information across your field operations. Data captured into TrueContext does not need to be re-entered. Instead, enterprise records are synced automatically.

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Luminex Improves Compliance and Efficiency
The medical device manufacturer eliminated errors and halved work order quality review time.
Gateway Medical nets $1M more cash flow
Find out how Gateway reduced data entry time by 400% with TrueContext.
FLNG saves 3,000 hours/year
An oil & gas facility reduced admin burden and freed up its teams for higher productivity.

Increase productivity, efficiency, and accuracy in the field

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