Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements


Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow


Use Cases


More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment


Industrial Equipment

HVAC | Utilities | Elevators | Renewables

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight



Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us


Explore emerging trends with us at upcoming events


Stories and insights from the field


Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application



Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

background image of elevator technician inspecting elevator shaft

Thrive in all field conditions with an offline-first app

Deliver the same rich technician experience – online and offline

Field engineers routinely walk into network-limited environments.


Equip your team with a field service tool that doesn’t just work offline – it works offline.

Assets are often located in areas where coverage ranges from intermittent to completely unavailable. Your technicians could find themselves underground, in an elevator shaft, a radio frequency-shielded room, or in the middle of nowhere.

However, they still require the right information delivered to them to do their best work. Similarly, your back office needs every single pertinent detail regarding your assets out in the field.

Offline feature icon
Offline-first architecture

Perform all core app functionality with no Internet access

App to app integration icon
No-handoff experience

Switch seamlessly between states of wireless coverage without losing work or slowing down progress

Document upload icon
Full data availability

Empower your technicians and operations teams with full access to the information they need

Rise to the growing complexity of field service in offline environments

Safety inspection form on iPad with TrueContext home screen on iPhone

Accelerate productivity by ensuring there are no interruptions caused lack of network coverage

Operational excellence

Improve asset uptime by ensuring a constant flow of information between field engineers and your back office

Technician experience

Arm your field teams with an app that they can rely on for context no matter where they are on the job

Customer satisfaction

Guarantee service excellence from anywhere with a mobile workflow tool that empowers your technicians to deliver elevated customer experiences

Bridge the gap between the field and your back office

An edge solution that keeps data synchronized across systems

TrueContext solution explainer diagram from field to office data sharing

ServiceNow customer? TrueContext integrates out of the box with your field service management platform.

Abstract image of an close quotation mark


Customizable, intuitive user interface to meet our specific needs. Great advantage is offline accessibility that enables data collection effectively.


Game-changing platform for offline mobile workflows and reports.

Steve G.
Guardian Electrical Compliance

The offline capability is a huge benefit because it enables data collection even in remote areas without internet access

Mike J.
Zuckerman-Honickman, Inc.


Abstract image of an open quotation mark

Discover how TrueContext’s full offline capability serves various industries

Ready to unleash productivity?

Book a 15-minute chat to learn how you can make TrueContext work for you.