Accessibility for Ontarians with disability

In 2005, the Government of Ontario, Canada passed the Accessibility for Ontarians with Disabilities Act (AODA) with the intention to make the province of Ontario fully accessible by 2025. TrueContext strongly supports this important objective and is committed to improving opportunities for people with disabilities by preventing and removing barriers to accessibility.

TrueContext is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. TrueContext is committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the AODA.

• Accessibility Standard for Customer Service Policy
  This policy and its procedures address the accessibility requirements of TrueContext when providing goods and services in a way that respects the dignity and independence of people with disabilities.
• Multi-Year Accessibility Plan
  This plan outlines the steps and actions that TrueContext has taken or will be taking to prevent, identify and remove barriers to people with disabilities that might interfere with their ability to interact with TrueContext.
• AODA Customer Feedback Form
  We would appreciate your feedback on the accessibility of the manner in which we provide our goods and services to all persons that we serve. Your feedback is important to helping us improve accessible services at TrueContext.

To obtain this information or any of our documents in an alternative format, please contact our AODA Compliance Officer at +1 (613) 800-7163, by emailing accessibility@truecontext.com, or by mail at 250-2500 Solandt Road, Kanata, Ontario K2K 3G5.

Accessible Emergency Information
We are pleased to report that there are currently no disruptions of service at any of our Ontario, Canada offices.