Keep critical medical assets online and in compliance
Increase uptime, decrease risk, and maximize lifecycle with an industry-focused platform
Leading medical OEMs trust TrueContext for field service automation
Match the precision of your medical assets with an intelligent mobile workflow app & platform
Deliver real-time on-the-job guidance to your field engineers
Actionable data for high regulation environments
Address the entire spectrum of soft failures specific to sophisticated medical devices. Leverage conditional logic to direct technicians through workflows and deliver critical asset-specific information.
Extend the lifecycle of your assets
Capture accurate records of equipment history and harness field data for proactive maintenance models. The mobile app validates asset data on the spot while seamless integrations with EAM platforms enable operational insights.
Maintain a digital evidence trail for regulatory compliance
Record all field activity in audit-ready evidence documents (proof of work, customer and supervisor sign-offs, etc.) to manage and prevent regulatory risks.
Deploy guided workflows for compliant field service
Ensure that your technicians are following the prescribed steps for all service work with adaptive, asset-specific workflows.
Painless compliance?
Yes, it’s possible.
Guide technicians through their workflows with compliance built into the process – keeping them in step with ever-changing medical regulations.
Medical field service happens offline. Are you equipped for it?
Your engineers routinely walk into network-limited environments. Deliver uninterrupted field service – even without wireless coverage.
Still have questions?
Book a 15-minute chat to learn how you can make TrueContext work for you.