Product

Solutions

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Product

Solutions

Pricing

Resources

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

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Go farther with your digital transformation

Leverage our expertise in workflow automation. Digitize at speed and at scale.

Not all technology transformation efforts are created equal.

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Design your business transformation for success with TrueContext deployment services.

Global organizations allocate a tremendous amount of resources toward digitizing their tools and processes. And yet many are unable to realize the benefits they expected for several reasons. The most critical of which? Not getting the right support from the very beginning.

15k+

professional services deployments

8
Weeks

average deployment timeframe for 80% of professional services customers

75%

of our major customers choose TrueContext professional services for design, build, and deployment

How we help organizations make the most of their digital investments

Thousands of businesses have realized success through our proven methodology designing, building, testing, and launching mobile applications that streamline workflows, improve efficiency, and elevate the experience for both frontline workers and their customers, all the while improving asset performance and longevity.

1

Joint Project Kickoff

Meet and align on the project vision, roles, and responsibilities, scope, and timeline.

2

Discovery

Identify and understand all business requirements: the problem, existing processes, and intended value outcomes.

3

Solution Design

Recommend and agree on proposed solutions while leveraging best practices, product features, and team expertise.


4

Build

Configure a solution to meet your requirements using an iterative and interactive approach.

5

User Acceptance

Testing Support your UAT user group’s learning, validation, and acceptance of the solution.

6

Launch

Provide elevated support to make your go-live and post-launch adoption a success.

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Scale faster by leveraging the platform’s strong foundation and the expertise of the people behind it. 

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Deploy a solution that captures that nuance of your field operations, and stay agile as the landscape evolves.

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Realize the full potential of data from field assets, engineers, and processes to accelerate your business.

Professional Services at a glance

Implementation Services 

Get the support you need to evolve your field service operations. Let our platform experts design and automate your workflows and deploy them across your organization – in weeks.

Integration Consultation 

Work with our seasoned implementation specialists to ensure your data integrations are set up for success. 

Technical Review & Health Check  

Receive an in-depth technical review of your forms and usage, as well as personalized recommendations to optimize your TrueContext deployment. 

Flexible Service-on-Demand Packages 

Achieve your organization’s most ambitious goals with training, solution design, and implementation support. 

Manager and field technician reviewing a process on a tablet in a factory
Johnson Controls empowers 7,000+ technicians
Find out how they fundamentally changed how they do business.
Global company reduces admin burden
See how a global company moved away from spreadsheets.
FLNG facility realizes 332% ROI
Discover how this energy facility eliminated paper forms.
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west

[TrueContext] Professional Services is a great partner, helping our Tech Support teams worldwide break through development and deployment barriers. A couple of examples include a consistent methodology to auto-import calibrated tools with cross-functional tool identification and a global standard output process for completed form attachment to the service record. We look forward to additional partnership opportunities.

KEITH OLODORT
GLOBAL SYSTEMS DEPLOYMENT LEAD
ALCON VISION

The [TrueContext] team’s professional services have been outstanding in the development and deployment of a very complex program across the country. From concept, development, analytics, and training, [they] have guided the entire path to suit our needs in becoming an industry leader.

CHRIS LOCKEN
Maintenance Process Supervisor 
KONE

Our experience with [TrueContext] was outstanding and exceeded our expectations – they fully understood the complexities behind our business and provided an efficient and accurate solution. Our engineers, now, can communicate and complete work processes integrating [TrueContext] with an approval process where many parties and departments are collaborating through their amazing and reliable software solutions.

Alfredo figerosa
Digitalisation Deployment Advisor 
SHELL

east

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Questions? We’ll put you on the right path.

Book a 15-minute chat to learn how you can make TrueContext work for you.