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Product

Solutions

Pricing

Resources

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

HVAC | Utilities | Elevators | Renewables

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Extend every system into the field.

  • Make office data fully portable and extensible to the field
  • Interconnect your org across the field, operations, and IT
  • Improve decision-making with real-time field data visibility
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Out-of-the-box integrations

Use one, use many. Available on all plans.

Visit the TrueContext Documentation Portal to learn how to set up an integration.

App-to-app integrations

Launch TrueContext forms within your favorite app

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Seamlessly switch to TrueContext without ever leaving your favorite app.
  • Launch TrueContext from other field service apps like Salesforce Field Service, Salesforce, Salesforce Maps, and ServiceMax Go to perform an app-to-app dispatch—even offline.
  • Ensure proper data collection by guiding engineers through workflows that intuitively navigate between apps.
  • Improve adoption with a superior UX that eliminates app-switching and data entry errors.
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Custom API integrations

Launch TrueContext forms within your favorite app

Looking to fully integrate TrueContext with your back-office system? Need something more than our out-of-the-box integrations?

The TrueContext REST API lets you customize the connections you need. The TrueContext Representational State Transfer (REST) API opens a world of advanced integration options. It allows admins to program an automatic data communication between their back-office system and the TrueContext server.

The TrueContext API can:
  • Integrate business data with forms to allow form dispatch and real-time data source updates
  • Integrate business data into forms so the office can retrieve and export records in all formats (PDF, DOCX, HTML, CSV)
  • Be used to administer accounts, from retrieving user lists, to creating, updating and deleting users
Use the TrueContext API if:
  • You have data management challenges that need custom backend features (ex. dispatching or in-house data sources)
  • You require integration with a system that is not directly supported through out-of-the-box data source/destination features
  • Your data is behind a firewall
Universal in cloud computing and SaaS (Software as a Solution) platforms, the REST API is:
  • Operating system and programming language agnostic
  • Usable with common Web protocols, conventions and technology
  • Compatible with firewalls, proxies, etc.
  • Ideal for development and testing, with many free tools available (command line tools, browser extensions, etc.)
Limitless possibilities

Here are a few back office systems that our customers successfully integrate with the TrueContext REST API:

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When you look at the way we’re applying the integrations, using the existing data sources & destinations, it’s so much more than just getting information.

CECILY STELLY
FIELD OPERATIONS ANALYST
JOHNSON CONTROLS

There’s no information that we’re gathering with ProntoForms that doesn’t end up back in Salesforce. We’ve been able to further tie that data into Tableau where we’re able to then run all of our reporting and analytics to help drive improvements.”

LENNY CUMBERLEDGE
FIELD SERVICE DIRECTOR
PURELL (A GOJO BRAND)

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Ready to unleash productivity?

Book a 15-minute chat to learn how you can make TrueContext work for you.