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Maintenance and Repairs | TrueContext, formerly ProntoForms











Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements


Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow


Use Cases


More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment


Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight



Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale


Explore emerging trends with us at upcoming events


Stories and insights from the field


Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application



Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

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Reduce unexpected downtime with proactive, data-driven maintenance

The mobile workflow app & platform for asset performance

Arrive prepared at every job.

Leverage complete asset records for smart, proactive maintenance.

Maintenance form on tablet
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Reduce mean time to repair with guided technician workflows

Build conditional logic into your mobile workflows and guide your technicians through any maintenance or repair service. Accelerate MTTR by clearing their path from start to finish.

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Turn your asset history into a service roadmap

With a full paper trail of historical asset data, your technicians can accurately pinpoint required maintenance work to keep your equipment on track and online.

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Asset records – always available, always up to date

Simplify recordkeeping with a mobile field app built for intuitive data gathering. Use the most natural capture method for the job – barcode scanner, OCR, images and voice, etc. – and ensure your technicians collect all the asset data you need.

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Workflow dispatching feature diagram
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Automate maintenance with data-driven dispatch

Use up-to-date asset records to trigger required maintenance based on manufacturer-recommended service intervals. Prevent unexpected downtime and non-compliance with a proactive approach.

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Get sign off on completed work from anyone who needs to

Maintain an unbroken audit trail on maintenance jobs from start to finish with electronic signatures. Easily get sign-offs from technicians, supervisors, and customers through the mobile app.

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Automatically trigger service WOs with system integrations

Integrate TrueContext with your enterprise platforms and IoT sensors to prompt maintenance work and get ahead of asset failures.

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$700K saved through preventive maintenance

Fortune 500 medical OEM saves 15 mins per technician per case and hundreds of thousands of dollars a year.

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[TrueContext] allows us to be a lot more efficient in enabling customers to be more successful and to move from a reactive to proactive, and from a proactive to predictive maintenance model.


With one hour of savings per day for 200 users, that’s 4,200 hours per month. It equals out to about $180K/month in savings.

Mark Fraser
Cooke Aquaculture


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Still have product questions?

Book a 15-minute chat to learn how you can make TrueContext work for you.