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Product

Solutions

Pricing

Resources

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Gain visibility and insights with field service analytics

Field monitoring capabilities out of the box

Increase visibility

Stay updated on field work, compliance, and incidents.

Optimize processes

Quickly identify gaps, bottlenecks, or opportunities for improvements.

Rapid summaries

Keep executives and stakeholders in the know with high-level dashboards.

BASIC ANALYTICS

Pre-packaged reporting dashboards help you track team productivity in the field, improve quality control, and monitor compliance levels.

Answer questions like:

  • How many poor satisfaction responses have we had this month?
  • Are specific questions being skipped by technicians?
  • How often is a particular test failing for a specific asset?

FORM ACTIVITY

Ensure SLA compliance. Track team performance. Monitor deployment adoption.

Gain insight into dispatch and form status by time, location, status, or user filters. Display data in a list, map, or chart view for easy analysis and drill down into individual submissions to review work performed in its entirety.

Answer questions like:

  • What orders have been submitted back from the field?
  • What dispatches are outstanding right now?
  • What is the status of a form?

FORM SUBMISSIONS DASHBOARD

View day-to-day submission stats.
Monitor form use.
Identify bottlenecks.

Visually graph or chart submissions within a specific timeframe – for example, submissions in the past day or week – or geospatially to monitor submissions based on where they were submitted. Dashboards automatically update to keep data fresh.

Answer questions like:

  • On what days are forms being utilized the most?
  • What is the frequency of submissions on a user-by-user basis?
  • Which forms are being used the least?
Data records list screenshot

Need more analytics firepower?

Gain deeper insight into a workflow with custom at-a-glance dashboards.

Multi-dimensional, multi-workflow, and multi-faceted analytics to power executive decision making.

 

“ProntoForms tells us what needs to happen tonight, tomorrow, and next week as we look towards the future of providing the best service for our clients.”

JARED AGAN
PRESIDENT

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