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Microsoft | TrueContext, formerly ProntoForms











Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements


Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow


Use Cases


More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment


Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight



Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale


Explore emerging trends with us at upcoming events


Stories and insights from the field


Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application



Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

abstract background image with partial TrueContext orb

TrueContext & Microsoft.
Fully Integrated Workflows

From service work orders and field data capture to analytics – get complete visibility into your field services operations with workflow integration and automation.

TrueContext and Microsoft drive operational efficiency

  • Take advantage of your existing Microsoft investment to enable sophisticated workflows
  • Quickly deploy or extend your field services capabilities to handle complex use cases: installation, maintenance, safety, training, warranty, field ticketing, and more
  • Deploy offline and online workflows to any device running Windows
  • Get fast ROI and save overhead costs
TrueContext solution screenshots on a computer and on a Microsoft tablet

Microsoft feature

TrueContext value add

Microsoft 365 products

Built-in support for Microsoft products means you won’t incur additional infrastructure or IT costs and procurement delays. ProntoForms can use your existing Microsoft system of record, document management, and storage solutions.

Office 365

Create Word or Excel reports automatically using form submission data. Import structured data from Office 365 files using XLS/XLSX, CSV, XML, or JSON formats.

Power Automate

Extend TrueContext with Solutions and Flows, such as sending notifications to Teams. Leverage Power Platform’s integration capabilities to bring data from disparate systems into ProntoForms.

Data source & data management platform

With TrueContext, your business units can become self-sufficient and build solutions for their service delivery needs, including maintenance, warranty management, field ticketing, EHS, and more. Leverage existing data and processes on the Microsoft platform.

No-code tools (Power Apps, Process Advisor, AI Builder etc.)

Empower citizen developers with specialized tools for field applications: a powerful form builder with rich controls, advanced business logic, and native mobile apps.

Power BI

Enrich your analytics with granular, real-time field data by easily integrating TrueContext with Power BI.


TrueContext & Microsoft: Connected from Office to Cloud, Featuring Shell

If you picked Bill Gates instead of Steve Jobs for your systems, join this session to explore how ProntoForms can leverage a range of Microsoft services, including SharePoint Lists and Document Libraries, to increase your productivity.

A fully integrated workflow within the Microsoft ecosystem

ProntoForms combined with Microsoft provides the optimal solution to modernize your operational processes. End-to-end connectivity means you can streamline your workflow, from data collection to processing to analysis—all with the assurance of enterprise-grade security and reliability

Collaborate in real-time with SharePoint Document Library

Receive data from a file in SharePoint Document Library or send submitted forms, photos, audio recordings, document attachments, etc. in real-time for longer-term record keeping.

Aggregate records and items with SharePoint List

Send/receive data records to/from SharePoint Lists. Supports repeat rows, parent-child relations, etc.

Share & synchronize files with OneDrive

Store/retrieve data to/from OneDrive.

Empower workgroup communications with Teams notifications

Use Power Automate to post messages in a team’s channel when a form is submitted, complete with form data, links, Adaptive Cards, and images.

Gain operational insights from field data with Power BI

Create analytics dashboards and reports on Power BI by connecting form submissions on SharePoint List.

Automate workflows with Power Automate

Build automated processes with Flows and Solutions in Power Automate. For example, convert one form document to another format, automatically trigger a dispatch when a SharePoint list is updated, etc.

Create Word documents on the fly with Custom Templates

Microsoft Word documents can be automatically generated when a form is submitted and sent through data destinations. Customize the documents with HTML/CSS, conditional formatting, and more.

Import structured data from Excel & design your own spreadsheet

Bring data into your forms from Microsoft Excel through SharePoint, OneDrive, FTP/HTTP, manual file upload, etc., or through the REST API. ProntoForms also allows you to design and build templates entirely in Excel for generating custom document outputs.

Ready to unleash productivity?

Book a 15-minute chat to learn how you can make TrueContext work for you.