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Integrations Options | TrueContext, formerly ProntoForms











Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements


Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow


Use Cases


More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment


Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight



Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale


Explore emerging trends with us at upcoming events


Stories and insights from the field


Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application



Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Extend every system into the field.

  • Make office data fully portable and extensible to the field
  • Interconnect your org across the field, operations, and IT
  • Improve decision-making with real-time field data visibility
Diagram of solution integration capabilities

Out-of-the-box integrations

Use one, use many. Available on all plans.

Visit the TrueContext Documentation Portal to learn how to set up an integration.

App-to-app integrations

Launch TrueContext forms within your favorite app

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Seamlessly switch to TrueContext without ever leaving your favorite app.
  • Launch TrueContext from other field service apps like Salesforce Field Service, Salesforce, Salesforce Maps, and ServiceMax Go to perform an app-to-app dispatch—even offline.
  • Ensure proper data collection by guiding engineers through workflows that intuitively navigate between apps.
  • Improve adoption with a superior UX that eliminates app-switching and data entry errors.
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Salesforce field service app icon
Salesforce Maps app icon
ServiceMax app icon
ServiceNow app icon

Custom API integrations

Launch TrueContext forms within your favorite app

Looking to fully integrate TrueContext with your back-office system? Need something more than our out-of-the-box integrations?

The TrueContext REST API lets you customize the connections you need. The TrueContext Representational State Transfer (REST) API opens a world of advanced integration options. It allows admins to program an automatic data communication between their back-office system and the TrueContext server.

The TrueContext API can:
  • Integrate business data with forms to allow form dispatch and real-time data source updates
  • Integrate business data into forms so the office can retrieve and export records in all formats (PDF, DOCX, HTML, CSV)
  • Be used to administer accounts, from retrieving user lists, to creating, updating and deleting users
Use the TrueContext API if:
  • You have data management challenges that need custom backend features (ex. dispatching or in-house data sources)
  • You require integration with a system that is not directly supported through out-of-the-box data source/destination features
  • Your data is behind a firewall
Universal in cloud computing and SaaS (Software as a Solution) platforms, the REST API is:
  • Operating system and programming language agnostic
  • Usable with common Web protocols, conventions and technology
  • Compatible with firewalls, proxies, etc.
  • Ideal for development and testing, with many free tools available (command line tools, browser extensions, etc.)
Limitless possibilities

Here are a few back office systems that our customers successfully integrate with the TrueContext REST API:

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When you look at the way we’re applying the integrations, using the existing data sources & destinations, it’s so much more than just getting information.


There’s no information that we’re gathering with ProntoForms that doesn’t end up back in Salesforce. We’ve been able to further tie that data into Tableau where we’re able to then run all of our reporting and analytics to help drive improvements.”


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Ready to unleash productivity?

Book a 15-minute chat to learn how you can make TrueContext work for you.