TRUECONTEXT ANALYTICS
Your data.
Your dashboards.
Your platform.
See what your field data is telling you, from a single granular question to a high-altitude operational view. Bespoke Analytics delivers custom dashboards built for your unique organizational needs. Submission Activity Analytics tells you where every job stands so you can act before work slips. Both run on native TrueContext data from your own inspections, installations, repairs, and safety checks — so you’re always looking at real-world conditions.
Built into the platform you already use
Analytics capabilities are native to the TrueContext platform. No separate BI tool to purchase, manage, and provision access for. Dashboards stay in TrueContext where the work happens.
Leverage your own field data with no ETL
Bespoke and Submission Activity Analytics both run on data captured within TrueContext forms and workflows, eliminating the need to import from an external system.
Go deeper as your operations go wider
Start from question- or field-level trends and work your way up to broader operational visibility and custom dashboards that reflect your needs. No need to upgrade as you grow.
SUBMISSION ACTIVITY ANALYTICS
Stop juggling tabs, spreadsheets, and multiple apps to track fieldwork.
View your team’s entire submission pipeline, even across several million records in one permission-aware dashboard. See volume, workflow status, and activity by form and user — and drill down to any individual submission.
- Catch stuck work before it slips. See stuck, reopened, and declined dispatches at a glance. Act before they become missed commitments and unsatisfied customers.
- Balance workloads without spreadsheets. Get a clear picture of on-the-ground activity and workload across the team, so managers stop tracking assignments in their heads.
- Report and act in seconds. Filter activity data to what matters: clear approval queues, assign follow-up work, and generate stakeholder reports in seconds.
BESPOKE ANALYTICS
The dashboards you need, built exactly for you
Custom dashboards expertly engineered by TrueContext Professional Services, anchored on your own field data, and embedded in your portal.
- Tailored to your operations. Every dashboard is designed to your specific requirements, not pulled from a generic template. You get the metrics that matter to your operation, the way you need to see them.
- Embedded and one click away. Your dashboards open right inside TrueContext, alongside the work they report on. Leave separate BI tools and logins behind — everything lives in one place.
- Access for everyone who needs it. Give operations managers and leadership the view they need, without handing over the keys to everything else. A new analytics permission grants dashboard access independently.
Get the analytical depth that’s right for you
Actionable analytics in every tier
Basic Analytics is available across all tiers. Submission Activity Analytics is available in Intelligent an Elite. Bespoke Analytics is an Elite-exclusive.
Need-based permissions
Submission Activity Analytics inherits TrueContext permissions with row-level security. Bespoke Analytics grants independent access to specific users only.
Give access without giving up security
Your data stays as safe as they have ever been on the TrueContext platform. The same security and governance rules apply to every bit of information. See Trust Center to learn more.
Deep integrations that power your field intelligence platform
TrueContext offers out-of-the-box integration support with leading FSM, CRM, ERP, and EAM platforms to make data available to whoever needs it across your field ops. This means data flows automatically between the field, office, and every touchpoint in between.
Custom integrations through REST API, On-Demand Data Sources and Webhooks, and HTTP Connectors link TrueContext to any system you use.
1,500+ businesses call TrueContext
a field service enabler
Your field data has the answers you need. TrueContext surfaces them.
Discover how TrueContext transforms your raw data into operational direction.