Fast, accurate field service requires unimpeded access to information. On-Demand Data Connections and Webhooks stream fresh data from enterprise systems and AI services directly into the workflow, keeping field teams focused on the job, not the hunt for data.

Jobs without interruptions. Fieldwork that flows.

Equip your technicians with everything they need right in the app. No phone calls, no digging for loose files or paper documents. TrueContext pulls real-time system data mid-workflow so your teams never have to leave the app.

No more decisions on outdated information

Know with complete certainty that parts are available, warranty is active, and service calls are covered before starting any job. Get AI recommendations from asset readings, notes, and even photos — expediting diagnosis and minimizing escalations.

Enable AI job guidance with real-time data

Trigger AI-powered service recommendations with technician input from the field, pushed into the active workflow. Leverage custom enterprise tools and augment your teams with a single mobile app designed for effortless fieldwork.

Eliminate errors, delays, and repeat visits

Keep your technicians operating on the most up-to-date information across between the field and the rest of your tech stack. Troubleshoot faster, improve service accuracy, and eliminate unnecessary rework with higher first-time fix rates.

What On-Demand Data
Sources are and how
they work

Verified connectors: Salesforce IBM Maximo Microsoft Dynamics & Dataverse SharePoint Oracle Fusion Apps Lucernex

On-Demand Integrations extend your workflows beyond the device, connecting them directly to enterprise systems and AI services in real time. TrueContext pulls live data through queries using what’s already in the form at any point in the workflow, with results returned instantly and applied where the work is happening.

Designed for AI inference services and custom enterprise tools, On-Demand Webhooks enable outbound calls to any HTTP Connection endpoint mid-form based on technician action. A structured response feeds back into the active workflow.

From field-side gains to real business impact

For technicians

No more app-switching to look for information
Greater focus on fieldwork rather than paperwork
High-accuracy service with real-time data and AI guidance
Single source of information while in the field

For the business

Faster job completion, fewer delays
Higher first-time fix rates
Reduced repeat visits and escalations
Increased productivity without more headcount

No more flying blind. No more interruptions.

Discover how On-Demand Integrations augment your field teams.

IN-WORKFLOW FIELD SERVICE DATA

The right call on every job, powered by live data in every workflow

Stop breaking workflows to chase data.