Embark on your digital transformation with a roadmap for success
User engagement from the experts who built the platform
User adoption is the single biggest roadblock to digital transformation.
Adoption comes with knowing exactly how to leverage new technologies against business challenges. Equipping your field teams with the knowledge to work the tools and the insight to apply it to the job at hand is the first step to overcoming this hurdle.
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Reach 100% adoption with support from the right technology partner.
Methodical onboarding process
4-step mobile app training for your technicians
Ongoing support with form and workflow design
On-demand training for new employees
The TrueContext difference
Onboarding process to gear you up for success
Get stellar support right from the very start. Our methodically proven onboarding system paves the way for IT teams to become no-code workflow automation experts in no time. Our mobile app training guides the technician experience to ensure user adoption.
1
Meet your Account Manager
2
Enroll in TrueContext University
3
Make your first form
4
Dive into TrueContext functionality
5
Set up users and permissions
6
Learn how to use the app
7
Create data destinations and integrations
TrueContext University
Harnessing the power of the product comes from learning everything it can do. TrueContext University offers hands-on training so you can fully optimize your field software deployment. Designed for technicians working under all network conditions No-handoff, seamless experience built on an offline-first architecture Access to critical support resources, videos, etc.
- Online training on in-depth product functionality and application
- Industry expertise in workflow design and end-user adoption
- Built to support rapid deployment across your organization
TrueContext Community
Engage your peers through the TrueContext Community, where our customers come together to harness the full potential of the platform. Learn how industry leaders are implementing TrueContext in their operations.
Product Resources
Documentation
Features, usage, and technical details of the TrueContext platform.
- Pre-built, ready-to-use forms
- System integrations
- App and platform functionality
Knowledge Base
Answers to the most common product questions.
- Product announcements
- Password and accounts
- Troubleshooting
Digitize at speed and at scale
Design your business transformation for success with TrueContext deployment services.
- Set up your field automation environment the right way, right from the start
- Guided platform integrations to ensure your system data is available where it’s needed
- Future-proof your process and remain agile through an evolving business landscape
Time to value
Scale faster by leveraging the platform’s strong foundation and the expertise of the people behind it.
Designed for the complexity of your business
Deploy a solution that captures that nuance of your field operations, and stay agile as the landscape evolves
Actionable field intelligence
Realize the full potential of data from field assets, engineers, and processes to accelerate your business
“The techs are very happy with the workflows and the changes that can be made. They can call the office personnel if they notice that something needs to be changed within the form and it can happen instantaneously, they can see it out in the field. They get the feeling of being a part of the process not just being told what to do.”
BRETT GALASSI
FIELD SAFETY MANAGER
PRIMELINE UTILITY SERVICES
Because the tool is so intuitive, it doesn’t take me long to roll out to a new group. My rollout will probably be all of half an hour where I say, ‘Here it is, let’s make sure it’s on your phone and these are the forms you’ll be using,’ going through the forms with them.
LUBA LITTLE
IT MANAGER
PARKLAND FUEL
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