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Category: Field Service
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Building inspection checklists: Guidance during COVID-19
Building facility management checklists are probably bringing on cluster headaches for field inspection operators these days, regardless of whether it’s a healthcare facility (hospitals, nursing homes and the like), a residential tower, a commercial block, or a manufacturing plant. The essential elements of a comprehensive building maintenance inspection checklist cover: Exterior issues like lighting, entrances…
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Empowering operations as a citizen developer
What could a product manager for one of the world’s largest fruit-breeding operations have in common with the person in charge of service operations management at Shell? A lot more than you’d think. We interviewed Carol Higgins, Product Manager at International Fruit Genetics (IFG), and Kenneth Bohn, Service Operations Management at Shell as part of an…
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Make an impact with enterprise agility in field service
Buzzwords frequently insert into everyday business talk. “Paradigm shift” and “lean”—popularized in the 1990s. “Disruptive”—taking hold in the mid-2000s. “Mindset”—a staple of the 2010s. These days, as we move into the paradigm shift caused by COVID-19, resulting in a mindset of uncertainty, “agility” is rising to the forefront. But what is agility and why does…
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How to scale your digital transformation from branch to global: Lessons from Johnson Controls
During EMPOWER’20, members of ProntoForms’ Professional Services Team had the pleasure of connecting—virtually—with Patricia Peeters, Program Manager, Service Growth at Johnson Controls (JCI). In this session, Patricia shared how the global HVAC, electronics, and automotive parts organizations within JCI EMEA scaled their digital transformation across the region. Read on if you’re looking to shift your…
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What is a heavy equipment inspection app?
What are heavy equipment inspection apps & heavy equipment inspection forms? These inspection apps are technology tools that automate large asset maintenance inspections, audit and repair checklists, and field-service log sheets. The technology works on smart mobile devices. Technicians can open, log and send details from the palm of their hands, and can attach photos,…
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ProntoForms + Salesforce forms = Success
Organizations of all sizes use the Salesforce platform to manage customer relationships and power their business in the cloud. Salesforce is highly customizable and designed to work with add-on applications, making it a highly flexible and powerful tool for managing business functions. ProntoForms offers infinite possibilities and our low-code platform for custom mobile forms extends…
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How low-code application platforms are the new “tech-forward” disrupter
Digital transformation doesn’t have to be complicated or time-consuming. In a recent McKinsey article: “How to become ‘tech forward’: A technology-transformation approach that works,” the authors write about reimagining, reinventing, and future-proofing business models—with technology at the crux of all three. This high-level vantage point was reached from the company’s recent survey of nearly 700…
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Field service productivity apps keep costs tight and revenue high
Feeling the sting of falling prices pre-Covid and the subsequent degradation of demand, thanks to fewer planes in the air and fewer vehicles on the road, gas and oilfield services are reeling. International behemoth Schlumberger cut roughly 21,000 jobs in July with reported second-quarter losses of $3.4 billion. Between March and August 2020, the oil…
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ProntoForms continues to hold their standing as a leader in mobile forms automation
G2, one of the world’s leading business solution review platforms, published their Fall 2020 Grid Report recently. We’re pleased to announce that ProntoForms has been named the Leader in Mobile Forms Automation for another quarter. Our product received a G2 Satisfaction Score of 92 based on real-time user satisfaction ratings from review data, placing us 33 points…