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Category: Field Service
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TrueContext fuels efforts to improve turnarounds and shutdowns
Many oil and gas companies share the goal to improve turnarounds (TAR) and shutdowns. These are complex undertakings with numerous moving parts that they must coordinate. With an abundance of complex repairs and mechanical adjustments that must be done precisely, safely, and across thousands of lines, these initiatives often rely upon the work of thousands…
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Innovation or irritation? Field techs talk tech
Field technicians are the heart and soul of any service-driven organization. ProntoForms knows these brave superheroes often risk life and limb to keep the lights on. At the end of the day, you want your field techs to return home to their families after a job well done and be ready to take on the…
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Are you wondering what a connected worker platform is?
Field service technicians, asset inspectors—employees out in the field on the frontline with customers—need to be connected to their colleagues back in the office or warehouse to feel involved with their organizations, to feel engaged. Many depend on mobile technology to keep connected to head office, customers, and each other. Their smartphones or tablets empower…
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ProntoForms workflows are data-generating workhorses for data currency
When Sir Francis Bacon coined the phrase “Knowledge is power,” he must have been talking about the incredible data maximizing power of ProntoForms workflows. Our agile app building capabilities empower citizen developers to rapidly build, launch, and iterate workflows based on feedback from field service technicians. ProntoForms workflows are like data-maximizing workhorses. If they were…
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Important new enhancements to ProntoForms’ mobile search capabilities
Finding information can sometimes feel like a game of Marco Polo, except it’s much less fun when, say you’re a busy field technician who has been assigned a job and needs to find and claim an Incomplete Unassigned form submission and continue the job quickly and easily. Information needs to be free-flowing, and not just…
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How citizen developers use ProntoForms to help field service technicians
We all know that as a citizen developer you’re driven to succeed. You’re tasked with keeping a smile on everyone’s face, ensuring budgets remain on track and resources are properly allocated. Whether it’s the Operations Manager or Line of Business Owner, various department heads, the CEO, and everyone in between, your desire to improve processes…
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The link between field service worker safety and technician satisfaction
ProntoForms understands the link between field service worker safety and technician satisfaction.
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What is a firstline worker platform?
As digital transformation turns business processes upside down and inside out, working in isolation or siloed operations, or taking direction from top-down directives are all coming under the microscope. The fact is, like everything digital these days, the fundamental factor behind a successful technological transformation is connection—the relationship in which a person, thing, or idea…
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Drive better business decisions with ProntoForms’ field service analytics
It’s time to take a journey through ProntoForms’ field service analytics options and learn how to drive better decision-making using data analysis. At EMPOWER’20, our resident analytics guru Aly Mawani (aka ProntoForms’ VP of Operations) delivered a deep dive presentation and demo of how data flows through ProntoForms. We want to share several highlights from…