The workflow builder & mobile app designed for the realities of the field

What is TrueContext used for?

TrueContext allows you to intuitively capture field data in real time and while simultaneously delivering the right information to the technician at the right time through adaptive workflows.

It provides organizations a platform for enhancing and broadening their service capabilities by automating day-to-day administration that gets in the way of technicians, enabling them to boost productivity and enhance safety.

The low-code architecture also empowers in-house workflow designers to build, iterate, and deploy mobile workflows rapidly –eliminating the need for costly and time-consuming software development.

What features does TrueContext have?

TrueContext is packed with features that serve multiple user groups in a typical field service operation. Technicians can streamline work with our intuitive mobile app, designed for the realities of the field. Process owners and workflow designers can create no-code mobile workflows for their unique field environment, regardless of complexity. Business leaders can use TrueContext analytics to generate actionable operational insights for ongoing process improvements geared toward field productivity and efficiency.

Does TrueContext integrate with my FSM, CRM, EAM, etc.?

TrueContext offers out-of-the-box integrations with some of the most widely used back office systems, including Salesforce, ServiceNow, and SharePoint. The platform also uses custom API integrations for systems like SAP and Oracle. For more information, see our Integrations page.

Does TrueContext replace my FSM, CRM, EAM, etc.?

You can deploy TrueContext as a standalone work order management and field execution app or leverage the power of integrations with your existing FSM, CRM, or EAM for a robust solution that delivers full technician mobility.

How much does TrueContext cost?

There are several TrueContext product tiers available, with plans for field teams starting their digitization journey as well as enterprise organizations looking to reap the benefits of field intelligence.