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Product

Solutions

Pricing

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

HVAC | Utilities | Elevators | Renewables

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

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Boost service quality and workflow efficiency

Maintain visibility into the field with the Submission Dashboard

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FEATURE
HIGHLIGHTS

FEATURE HIGHLIGHTS
  • Monitor day-to-day field work activity
  • Understand overall form activity
  • Improve form adoption and usage 
THE PROBLEM

Field service apps help ensure your operations are running smoothly. But without the right tools, it can be hard to track workflow usage and app adoption once deployed. This can result in two visibility gaps:

  • Multiple forms may be deployed for various workflows and at a high level, business analysts can’t determine which forms are actually being used regularly and by whom.
  • Once teams are given a form, how do analytics and LOB leaders keep track of their work status? Business analysts need an overview of submission activity across all forms based on job status, outstanding work versus completed, and results of completed work.
OUR SOLUTION

To bridge these gaps, TrueContext includes submission dashboards and form activity pages with every subscription.

The Submission Dashboard provides real-time insight into frequency data – by form or user. Viewers can easily determine which forms are performing and identify which users are submitting the most forms. Each time a form is submitted, the page will update the frequency of responses without having to refresh the page.

Choose to track data on an all-time, monthly, weekly, daily, or hourly basis.

The All Form Activity Page provides an overview of all form submissions to let analysts see outstanding dispatches or drill down into completed forms to review the work performed in its entirety. The activity list can be filtered based on several criteria including execution state, dispatch status, and data status. The data can be displayed in a map or chart view for more intuitive analytics.

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Basic analytics dashboard screenshot
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The field is offline.
Are you equipped for it?

Ensure that your teams continue to collect field data regardless of wireless coverage, so your LOB leaders can have the most accurate and complete analytics.

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Unified data, actionable intelligence

Seamlessly integrate TrueContext with your CRM, EAM, and FSM platforms to achieve a single source of truth across your organization and enable faster business decisions.

Ready to unleash productivity?

Book a 15-minute chat to learn how you can make TrueContext work for you.