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Category: Enterprise
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Important new enhancements to ProntoForms’ mobile search capabilities
Finding information can sometimes feel like a game of Marco Polo, except it’s much less fun when, say you’re a busy field technician who has been assigned a job and needs to find and claim an Incomplete Unassigned form submission and continue the job quickly and easily. Information needs to be free-flowing, and not just…
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Make an impact with enterprise agility in field service
Buzzwords frequently insert into everyday business talk. “Paradigm shift” and “lean”—popularized in the 1990s. “Disruptive”—taking hold in the mid-2000s. “Mindset”—a staple of the 2010s. These days, as we move into the paradigm shift caused by COVID-19, resulting in a mindset of uncertainty, “agility” is rising to the forefront. But what is agility and why does…
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New feature enhancements: App-to-App improvements
We’re pleased to announce two recent feature enhancements made to ProntoForms for customers on Advanced and Enterprise Tiers. App-to-App Allow List Our new App-to-App Allow List enables you to have greater control over where the ProntoForms app sends data from a form and helps protect your data from malicious actors. This is especially important if…
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ProntoForms continues to hold their standing as a leader in mobile forms automation
G2, one of the world’s leading business solution review platforms, published their Fall 2020 Grid Report recently. We’re pleased to announce that ProntoForms has been named the Leader in Mobile Forms Automation for another quarter. Our product received a G2 Satisfaction Score of 92 based on real-time user satisfaction ratings from review data, placing us 33 points…
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Climbing the digital summit with Johnson Controls
As COVID-19 rocks the globe and virtual technology changes the way industries operate, Buddy Saucier, Johnson Controls’ Vice President of HVAC Service & Controls, North America sat down with ProntoForms’ VP of Customer Success, Marty Gowling, to share his thoughts about the accelerated role of digital transformation at Field Service’s Digital Summit on Elevating Customer…
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How Johnson Controls achieved digital transformation for remote field technicians
Working remotely is central to executing field service technicians’ core job responsibilities. Unlike a lot of other industries now scrambling for technologies and tools to make it easier for their workforces to work apart from the office, during these unprecedented times, field service organizations have had years, decades even, to hone the tools and technology…
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5 ways medical device manufacturers can leverage custom apps to meet COVID-19 crisis
Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable of COVID-19 patients require access to medical ventilators in order to stay alive. The rapid…
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How to maximize efficiency for your medical quality control procedures
Quality control is a leading concern with COVID-19 spreading across the world. The impact is especially felt in the life sciences sector where health care workers and field technicians are being stretched to their limits. How can rigorous quality control procedures possibly be maintained under these circumstances? For medical device manufacturers — particularly those responsible…
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Custom field apps improve pandemic and disaster response
Does your company equip its field service technicians with the emergency management apps and damage assessment apps they need to execute swift emergency response? Your organization’s emergency response efficacy will be determined by how your teams meet three key challenges. These challenges are the same whether you’re faced with a global pandemic like COVID-19 (coronavirus)…