Product

Solutions

Why TrueContext

Pricing

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Product

Solutions

Why TrueContext

Pricing

Resources

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PLATFORM

Field Service Intelligence Platform

The Definitive Guide to Field Intelligence

INTEGRATIONS

ServiceNow

Salesforce

ServiceMax

Microsoft

REST API

View all integrations

WHAT WE DO

Enhanced Operations

Self-Learning Field Service

Mobile Forms App

Smart, Context-Aware Forms

Workflow Creation

AI-Augmented Guided Workflows

Field Intelligence Innovation

From raw data to operational direction

Compliance & Security

Enterprise-Grade Security and Compliance

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MOST COMMONLY USED FOR

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

INDUSTRIES WE SERVE

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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THE TRUECONTEXT ADVANTAGE

Field Intelligence

Collect, Analyze, Optimize

Operational Intelligence

Rich, Insightful, Predictive

Augmented Technicians

Connected, Informed, Amplified

Connected Worker

Smarter, Safer, AI-Augmented

Operational Agility

Intelligent, Accelerated, Efficient

MAKING THE SWITCH

Internal Development vs. TrueContext

A Strategic Comparison

Rapid Migration

From paper or legacy systems

Deployment Services

Dedicated expertise, enhanced support

Resource Spotlight

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EXPLORE

Customer Stories

TrueContext applied in enterprise environments

Webinar & Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

LEARN

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

CONNECT

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Become a Partner

Join our growing partner network

maintenance engineer in mechanical area

SOFTWARE FOR ASSET MANAGEMENT

Every asset — visible, productive, optimized

Every service touchpoint captures the data that makes your next maintenance decision smarter

Asset health is a data problem before it becomes a maintenance problem.

The organizations with the highest equipment uptimes are not the ones that react fastest to failures. They are the ones that know their assets best. TrueContext enables this by making every service event a source of critical field data that builds your operational record. Every inspection completed, reading captured, and exception flagged on the ground becomes a datapoint that powers predictive insights to help you get in front of asset failures before they happen.

30%

higher uptime from accurate asset data

100%

traceability for all recorded data

Zero

redundant service calls with improved first-time fix rates

Service before the service call

With real-time visibility, TrueContext introduces operational clarity in field asset management. You can spot issues before they become problems and take the necessary steps to keep your assets live. Structured asset data surfaces insights that drive action to prevent unnecessary downtime. Go from reactive to proactive and improve uptime by 30% while eliminating service redundancies.

Every asset’s full story, written as it happens

Digital records of every service action are automatically made to ensure full traceability. Datapoint by datapoint, these records built a living record with our asset tracking software, enabling intelligence that powers concrete operational outcomes. Simplify compliance, warranty management, and lifecycle planning with connected workflows that miss nothing.

Fix on sight with guidance on site

Give your technicians instant access to asset data, manuals, and maintenance records wherever they are, even in offline environments that would send some field teams packing. Guided workflows accelerate first-time fix rates and eliminate repeat visits.

From field data to asset intelligence

Capturing accurate, structured data is the first step to continuously improving field ops. It unlocks patterns across the asset fleet: which asset types generate the most exceptions, which sites have outlier failure rates, which maintenance procedures correlate with longer uptime intervals.

With these insights, workflows can be updated to tighten up preventive maintenance windows, add inspection steps for critical parts and readings, and flag environments that accelerate asset degradation.

One platform. All of your assets plugged in. 

From OEM portals to ERP systems, everything converges on TrueContext.

App-to-app connectivity 

Access OEM portals, asset databases, and diagnostic tools within the workflow. Troubleshoot with confidence and speed. No window switching. No silos. 

Explore AI-Augmented Workflows →

Automated reporting and analytics 

Create a custom report with every completed workflow. Consolidate data from field and depot into a single view for smarter decisions across your asset portfolio. 

Explore Accessible and Actionable Analytics →

Enterprise integrations 

Connect the biggest and most widely used platforms to support your asset management program. Seamless EAM and ERP integrations keep inventory accurate and lifecycle data up to date. 

View All Integrations →

Asset health goes beyond productivity

Healthier assets are safer assets — asset condition and worker safety share the same root causes. Better asset records also mean more defensible compliance documentation and stronger ESG reporting. And when maintenance is driven by asset intelligence rather than fixed schedules, the entire operation runs with maximum efficiency.

Johnson Controls empowers 7,000+ technicians
Find out how they fundamentally changed how they do business.
Global company reduces admin burden
See how a global company moved away from spreadsheets.
FLNG facility realizes 332% ROI
Discover how this energy facility eliminated paper forms.

Keeping your assets healthy is simpler when you have the data that tells you how.

Discover how complete asset data elevates your entire field operation.

Frequently Asked Questions

How does TrueContext improve asset uptime?

Higher uptime comes from knowing your assets, not from reacting faster when they fail. TrueContext turns every service event — every inspection, reading, and exception — into a structured datapoint on the asset’s record. With consistent, complete data across the fleet, anomalies surface as patterns your team can act on before they become downtime. Customers using this approach see up to 30% higher uptime.

Does TrueContext integrate with our existing asset management or ERP system?

Yes. TrueContext integrates with ServiceNow, Salesforce, SAP, Maximo, and other major enterprise systems through bidirectional data flow. Field technicians capture structured data on the ground in TrueContext; your asset management and ERP systems consume it as the system of record — no double entry, no reconciliation gaps. See the full list of integrations →

How does TrueContext work in remote or offline environments?

The environments where assets are densest — oil and gas sites, utility infrastructure, remote industrial facilities — are often the ones with the weakest connectivity. TrueContext is built for them. Asset history, manuals, and guided workflows are preloaded before a technician leaves coverage, so the full picture travels with them into the field. When they reconnect, completed work syncs automatically. No manual uploads, no lost data.