Medical field service happens offline.
Are you equipped for it?
Deliver the same rich technician experience – online and offline
Your engineers routinely walk into network-limited environments.
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Deliver uninterrupted service – even without wireless coverage.
Medical equipment is often located in areas where wireless coverage ranges from unreliable to completely unavailable. Your technicians could find themselves underground or in a radio frequency-shielded room, but they still require the right information delivered to them no matter where they go. Similarly, your back office needs every single pertinent detail regarding your assets out in the field.
Offline-first architecture
Perform all core app functionality with no Internet access
No-handoff experience
Switch seamlessly between states of wireless coverage without losing work or slowing down progress
Full data availability
Empower your technicians and operations teams with full access to the precise information they need
TrueContext follows your field teams wherever they go, helping them meet evolving demands for workflow complexity, regulatory compliance, and technician productivity.
Precision
Medical assets are becoming more and more complex with every refresh cycle, requiring an increasing level of technician expertise and workflow granularity to inspect, diagnose, and service accurately. Ensure that your teams have access to the latest support resources to work on these devices no matter where they are.
Compliance
Clinical devices are some of the most heavily regu- lated equipment in the field due to the element of patient safety. Additionally, an even bigger challenge is keeping up with protocol changes to keep medical assets online. Equip your field engineers with offline-first workflows that integrate compliance into every step of the process.
Productivity
Network-limited environments can throw off your technicians’ entire workflow when they are forced to resort to analog methods of record keeping, information gathering, and diagnostics. Keep productivity levels high even in network dead spots without losing mission-critical work or slowing down progress.
Rise to the growing complexity of medical field assets – completely untethered
Context for mission-critical tasks
Equip your technicians with the accuracy to manage and conduct installation of sensitive medical instrumentation – exactly when they need it.
Maximize uptime of your medical assets
Get ahead of equipment failures before they happen and mitigate risk to worker and patient safety.
Precision for complex medical device repairs
Arm your technicians with the precision to identify any point on the hard/soft failure spectrum and bring devices back online faster.
Compliance is a cornerstone of all medical equipment
Increase asset uptime and mitigate regulatory risk with traceable, on-demand compliance reporting.
Customizable, intuitive user interface to meet our specific needs. Great advantage is offline accessibility that enables data collection effectively.
COLLIN T.
NVIDIA
Game-changing platform for offline mobile workflows and reports.
Steve G.
Guardian Electrical Compliance
The offline capability is a huge benefit because it enables data collection even in remote areas without internet access
Mike J.
Zuckerman-Honickman, Inc.
Designed for the complexity of medical equipment
Get a demo and start a trial today.
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