Product

Solutions

Pricing

Resources

close

Product

Solutions

Pricing

Resources

west

Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

west

Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

west

Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

background image of medical technician working on MRI machine

Medical field service happens offline.
Are you equipped for it?

Deliver the same rich technician experience – online and offline

Your engineers routinely walk into network-limited environments.

east

Deliver uninterrupted service – even without wireless coverage.

Medical equipment is often located in areas where wireless coverage ranges from unreliable to completely unavailable. Your technicians could find themselves underground or in a radio frequency-shielded room, but they still require the right information delivered to them no matter where they go. Similarly, your back office needs every single pertinent detail regarding your assets out in the field.

Offline feature icon

Offline-first architecture

Perform all core app functionality with no Internet access

App to app integration icon

No-handoff experience

Switch seamlessly between states of wireless coverage without losing work or slowing down progress

Mobile devices icon

Full data availability

Empower your technicians and operations teams with full access to the precise information they need

Closeup of tablet in hands or technician in service truck
Custom field icon

Precision

Medical assets are becoming more and more complex with every refresh cycle, requiring an increasing level of technician expertise and workflow granularity to inspect, diagnose, and service accurately. Ensure that your teams have access to the latest support resources to work on these devices no matter where they are.

protect icon

Compliance

Clinical devices are some of the most heavily regu- lated equipment in the field due to the element of patient safety. Additionally, an even bigger challenge is keeping up with protocol changes to keep medical assets online. Equip your field engineers with offline-first workflows that integrate compliance into every step of the process.

Performance icon

Productivity

Network-limited environments can throw off your technicians’ entire workflow when they are forced to resort to analog methods of record keeping, information gathering, and diagnostics. Keep productivity levels high even in network dead spots without losing mission-critical work or slowing down progress.

Rise to the growing complexity of medical field assets – completely untethered

Installations

Preventative Maintenance

Repairs

Inspections & Compliance

Installation use case cover

Context for mission-critical tasks

Equip your technicians with the accuracy to manage and conduct installation of sensitive medical instrumentation – exactly when they need it.

Preventative Maintenance use case thumbnail

Maximize uptime of your medical assets

Get ahead of equipment failures before they happen and mitigate risk to worker and patient safety.

Repair use case cover

Precision for complex medical device repairs

Arm your technicians with the precision to identify any point on the hard/soft failure spectrum and bring devices back online faster.

packshot TrueContext App

Compliance is a cornerstone of all medical equipment

Increase asset uptime and mitigate regulatory risk with traceable, on-demand compliance reporting.

Abstract image of an close quotation mark

west

Customizable, intuitive user interface to meet our specific needs. Great advantage is offline accessibility that enables data collection effectively.

COLLIN T.
NVIDIA

Game-changing platform for offline mobile workflows and reports.

Steve G.
Guardian Electrical Compliance

The offline capability is a huge benefit because it enables data collection even in remote areas without internet access

Mike J.
Zuckerman-Honickman, Inc.

east

Abstract image of an open quotation mark

Designed for the complexity of medical equipment

Get a demo and start a trial today.

By submitting this form, you agree to our privacy policy.