Join our Live Demo Webinars hosted every Wednesday.    Register Now.

Unlock Your Field Service Potential with Regex-Driven Logic | TrueContext, formerly ProntoForms











Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements


Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow


Use Cases


More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment


Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight



Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale


Explore emerging trends with us at upcoming events


Stories and insights from the field


Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application



Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Unlock Your Field Service Potential with Regex-Driven Logic

We have exciting news to share! We’re enhancing our best-in-class logic feature by incorporating Regular Expressions (Regex) Matching into our solution.

Solving Complex Challenges

Our rules use comparisons to decide when to take action. You can use AND/OR statements to create complex rules for your field users. This makes their tasks more accessible and more efficient.

Regex: Your Power Tool for Conditional Logic

To improve our system, we added regex matching to our Conditional Logic operators and conditions based on the feedback we received. This includes:

  • Starts With/Ends With
  • Wildcard matches
  • Case-sensitive matching

This ensures an accurate representation of information in the text field used by field engineers.

Simplifying Workflow Building with Regex

This feature will significantly benefit citizen developers and workflow builders. You don’t have to struggle with managing multiple conditional logic statements, string concatenation, or routing capabilities. Instead, with Regex, creating complex conditional logic is now much more straightforward, which means a cleaner and more efficient workflow. 

Enhanced Workflows, Enhanced Results

Regex-Driven Logic will also benefit field engineers, who can experience better device performance through workflows with fewer conditional logic rules. Regex also improves their in-field experience, allowing them to work faster and more effectively. By doing this, they can focus on delivering exceptional service and exceeding your customers’ expectations.

Practical Example: Unleashing the Potential of Asset Information

Appliance serial numbers can encode the month and year of manufacture. This can simplify your conditional logic. An engineer can figure out the month and model of an appliance by scanning its barcode and using regex matching to find out the most common points of failure (if tracked in the data source) and the appropriate manuals for the model in front of them, and display them using resource documents.

Conclusion: Discover the Power of Regex 

Context is critical in field service, and this improvement to conditional logic will aid you in getting that context to your field users. For more information, please read the full product documentation here.

Frequently Asked Questions

Q: Is this feature available to all customers? 

A:  This feature is available to customers on the Enterprise tier, unlocking its full potential for your business.

Q: Are Regex common and easy to create? 

Our customers already use Regex in our solution for destination filtering, validation, and other areas, and you’ll find creating them straightforward.

Q: What is the minimum app version for this feature? 

A: To take advantage of this remarkable feature, ensure your app version is 16.3 or above across all platforms.

TrueContext Editorial Team

– on