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technicians Archives | TrueContext, formerly ProntoForms

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Tag: technicians

  • Can you handle the truth about field technician satisfaction?

    Can you handle the truth about field technician satisfaction?

    If you ever wondered what it would be like to have field service executives and technicians together in a (virtual) room engaging in an honest, no-holds-barred discussion, well here’s your chance. An IdeaShare event sponsored by Service Council™ and ProntoForms provides a rare opportunity to witness a nourishing, but slightly spicy conversation. We gathered a…

  • How Johnson Controls achieved digital transformation for remote field technicians

    How Johnson Controls achieved digital transformation for remote field technicians

    Working remotely is central to executing field service technicians’ core job responsibilities. Unlike a lot of other industries now scrambling for technologies and tools to make it easier for their workforces to work apart from the office, during these unprecedented times, field service organizations have had years, decades even, to hone the tools and technology…

  • How to maximize efficiency for your medical quality control procedures

    How to maximize efficiency for your medical quality control procedures

    Quality control is a leading concern with COVID-19 spreading across the world. The impact is especially felt in the life sciences sector where health care workers and field technicians are being stretched to their limits. How can rigorous quality control procedures possibly be maintained under these circumstances? For medical device manufacturers — particularly those responsible…