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Introducing TrueContext's use cases











Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements


Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow


Use Cases


More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment


Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight



Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale


Explore emerging trends with us at upcoming events


Stories and insights from the field


Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application



Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Introducing TrueContext’s use cases

To illustrate how our customers have benefitted from using ProntoForms

Why are we excited about our use cases? Through discussions with our customers, it became abundantly clear. They appreciate that TrueContext’s’ field intelligence platform is a multifaceted, dynamic workhorse. Just when members of their teams found one way to put our product to good use, another idea came to mind. They then created additional new forms to solve business challenges for many of their problems.

Our no-code platform helps Citizen Developers become unstoppable. As digital transformation superheroes, they laugh in the face of operational issues. Paper is the enemy. With our help, business technologists are fully equipped to support field technicians with the context and intelligence needed to do their very best work.

TrueContext supports the entire asset lifecycle

Far from being a one-and-done solution with limited utility, TrueContext can be used across the entire lifecycle of your assets.

The image below shows a loop representing the traditional asset lifecycle. It starts with the beginning stage of installation, through to maintenance and/or service, and eventually comes to the final stage with decommissioning or replacement.

Surrounding the loop, you’ll see references to the customer and technician experience. We know how important the satisfaction of these two key groups is for you, so we’ve included them in this visual. In addition, there’s mention of safety, quality, and compliance. Our mission is to ensure you support your field technicians with powerful technology that helps them do their work efficiently and free from harm.

To illustrate how our customers have benefitted from using ProntoForms, we’ve published a series of use cases.

Using our powerful workflows, you can enable rapid automation of work at every stage of the asset lifecycle. You’re all set to empower your technicians with safety and efficiency, putting the valuable data they need in the palm of their hand via a mobile forms app. Customer satisfaction is ensured because the work is done correctly and safely the first time around.

Now let’s have the rubber meet the road. Read on to see the results we’ve helped our customers achieve across the entire asset lifecycle.

Presenting TrueContext’s use cases

To illustrate how our customers have benefitted from using TrueContext, we’ve published a series of use cases in our Resource Library. These documents summarize each company’s challenges, the business and cloud systems they are integrating TrueContext with, and what they’ve achieved.

These use cases perfectly demonstrate the ROI gained from using TrueContext in various ways, within several unique industries. Read each one to gain a new perspective on how to extract the most value from your investment. If you’re using our field team platform exclusively for your installation process, why not consider using mobile forms to bolster your EHS program? Maybe you’re looking for a way to improve your warranty claim and repair processes.

TrueContext use cases, listed by industry

Medical Device Manufacturing

Physician Training Use Case #1 and Use Case #2

Preventive Maintenance



Patient Care

Heavy Manufacturing

Preventive Maintenance

Warranty Claim & Repair

Environment, Health & Safety (EHS)


Job Hazard Analysis (JHA)



Oil & Gas

Asset inspection & auditing

Billing and invoicing

Field Ticketing

Your next steps

We’d love to show you how to take your digital transformation efforts even further. The possibilities are endless. Let’s brainstorm together on how to leverage our scalable solution beyond what you’re currently using TrueContext for. Speak to your Account Executive to learn more.

TrueContext Editorial Team

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