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Category: workflow
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ProntoForms workflows are data-generating workhorses for data currency
When Sir Francis Bacon coined the phrase “Knowledge is power,” he must have been talking about the incredible data maximizing power of ProntoForms workflows. Our agile app building capabilities empower citizen developers to rapidly build, launch, and iterate workflows based on feedback from field service technicians. ProntoForms workflows are like data-maximizing workhorses. If they were…
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Important new enhancements to ProntoForms’ mobile search capabilities
Finding information can sometimes feel like a game of Marco Polo, except it’s much less fun when, say you’re a busy field technician who has been assigned a job and needs to find and claim an Incomplete Unassigned form submission and continue the job quickly and easily. Information needs to be free-flowing, and not just…
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Should I build or buy a mobile extension for Salesforce?
Management and IT have wrestled with the question of build versus buy since desktop computers first made their way into offices in the early 1980s. On the surface, while it may look like building an in-house proprietary app such as one used to create mobile forms to collect and/or leverage field data in Salesforce is…
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ProntoForms Teamwork makes the dream work: Our latest field service collaboration feature
Our team is continually thinking of new ways to solve business challenges and help you deliver high-quality field service outcomes. To this end, ProntoForms is excited to announce our latest feature, Teamwork – adding more field service collaboration capabilities to optimize form routing, dispatching, and workflow management. Field service collaboration is the end goal and…
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5 ways quality control inspection software safeguards first-time fix rates
With people physically distancing and companies operating with reduced workforces to comply with health and safety spacing requirements, quality control checks have become more important than ever. Quality control inspection software helps you achieve consistently high first-time fix-rates and deliver a superior level of service, fast. How? It all begins by transforming a paper-based quality…
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Keep field work safe with job safety & jobs site analysis
Job safety has always been important no matter what form it takes: Job site analysis – comprehensively assessing onsite workplace environments, job demands, and physical activity factors required to complete a job. Job safety analysis – identifying potential hazards and setting out steps to complete a job safely. Job safety observation – outlining processes and procedures to be…
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How Johnson Controls achieved digital transformation for remote field technicians
Working remotely is central to executing field service technicians’ core job responsibilities. Unlike a lot of other industries now scrambling for technologies and tools to make it easier for their workforces to work apart from the office, during these unprecedented times, field service organizations have had years, decades even, to hone the tools and technology…
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5 ways medical device manufacturers can leverage custom apps to meet COVID-19 crisis
Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable of COVID-19 patients require access to medical ventilators in order to stay alive. The rapid…
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How to maximize efficiency for your medical quality control procedures
Quality control is a leading concern with COVID-19 spreading across the world. The impact is especially felt in the life sciences sector where health care workers and field technicians are being stretched to their limits. How can rigorous quality control procedures possibly be maintained under these circumstances? For medical device manufacturers — particularly those responsible…