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Category: ProntoForms
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Elevating Digital Transformation to New Heights with KONE
Whether the challenge is trying to remain profitable under the threat of increased competition, navigating the COVID-19 pandemic, satisfying rising customer expectations, or facing the looming talent shortage, service-driven companies are accelerating digital transformation as a way to navigate these choppy waters. Jon Barr, KONE Americas’ CIO, shared insight into his organization’s digital transformation strategy…
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Climbing the digital summit with Johnson Controls
As COVID-19 rocks the globe and virtual technology changes the way industries operate, Buddy Saucier, Johnson Controls’ Vice President of HVAC Service & Controls, North America sat down with ProntoForms’ VP of Customer Success, Marty Gowling, to share his thoughts about the accelerated role of digital transformation at Field Service’s Digital Summit on Elevating Customer…
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How Johnson Controls achieved digital transformation for remote field technicians
Working remotely is central to executing field service technicians’ core job responsibilities. Unlike a lot of other industries now scrambling for technologies and tools to make it easier for their workforces to work apart from the office, during these unprecedented times, field service organizations have had years, decades even, to hone the tools and technology…
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5 ways medical device manufacturers can leverage custom apps to meet COVID-19 crisis
Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable of COVID-19 patients require access to medical ventilators in order to stay alive. The rapid…
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How to maximize efficiency for your medical quality control procedures
Quality control is a leading concern with COVID-19 spreading across the world. The impact is especially felt in the life sciences sector where health care workers and field technicians are being stretched to their limits. How can rigorous quality control procedures possibly be maintained under these circumstances? For medical device manufacturers — particularly those responsible…
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Custom field apps improve pandemic and disaster response
Does your company equip its field service technicians with the emergency management apps and damage assessment apps they need to execute swift emergency response? Your organization’s emergency response efficacy will be determined by how your teams meet three key challenges. These challenges are the same whether you’re faced with a global pandemic like COVID-19 (coronavirus)…
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Put construction safety software in the hands of your technicians
Construction safety is incredibly important. The 2016 Canadian Occupational Health and Safety Act (OHSA) found one in five workplace fatalities occurred in the construction industry. That rate hasn’t changed much. More than two years later, EHS Today reported out of 4,779 worker fatalities in 2018, 1,008 or 21% were, again, in construction. Slim margins and…
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Top 6 security capabilities to look for in a SaaS field solution
Adopting progressive digital processes is a key competitive differentiator for field service organizations. In fact, according to Service Council’s 2020 Service Leader’s Agenda, technology for field service business operations is the most significant investment increase in 2020. Often times, this investment takes the form of a Software-as-a-Service solution. According to FinancesOnline, 63% of businesses opt…