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Category: Field Service
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Wondering how to move towards better EHS outcomes? ProntoForms (now TrueContext) has you covered
The goal for field service leaders and their teams is to ensure field service technicians are free from harm on the job and return home safely after a hard day’s work. It’s not easy. Hazardous conditions make it challenging to keep technicians safe, including work performed from heights, in confined spaces, or with dangerous materials,…
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Improving patient care
When it comes to helping field service organizations design mobile forms to solve a wide range of needs, TrueContext fills many gaps. While we excel in the medical device manufacturing space, our field team platform has been leveraged for a unique use case in the healthcare industry. Patient care. How to improve patient care Our…
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How citizen developers support field service
In its “The State of Field Services: 2021” paper, The Technology & Services Industry Association (TSIA) has defined three strategic imperatives driving every field service organization they surveyed. The imperatives TSIA identified are to accelerate connectivity, align the organization, and move beyond break/fix. From these three core needs, TSIA asserts numerous business challenges emerge. Everything…
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How to turn your repair depot into a profit center
An asset repair depot can sometimes be like that one drawer everyone has in their house containing everything under the sun. There’s no order to the chaos — menus, loose ketchup packets, remote controls for who knows what, spare buttons. The clock is ticking, from when parts come into inventory to when the repaired equipment…
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Conquer the competition with the Five Major Trends Impacting Field Service eBook
We’re big on conversations. We’re always interested in what others in the field service space have to say. Our team loves to pass the mic just as much as we love to gab. In our discussions, several macroeconomic influences have emerged as the hottest of hot topics. To say there are serious concerns around where…
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Digital transformation in field service
Digital transformation in field service has been on the tip of everyone’s tongue ever since the term was coined over ten years ago. It’s no longer a nice-to-have option for field organizations—it’s table stakes. Things have been moving fast over those 10+ years. The future is here now. TrueContext’s VP of Client Success and Operations…
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Are you ready for data-driven field service safety in the Industry 4.0 era?
Let’s look at some sobering facts about field service safety. The National Safety Council notes a worker suffers an on-the-job injury every seven seconds. Installation, repair, and maintenance work hold standing in the top five occupations with the largest number of workplace injuries. While safety has always been a concern for field service leaders, the…
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TrueContext fuels efforts to improve turnarounds and shutdowns
Many oil and gas companies share the goal to improve turnarounds (TAR) and shutdowns. These are complex undertakings with numerous moving parts that they must coordinate. With an abundance of complex repairs and mechanical adjustments that must be done precisely, safely, and across thousands of lines, these initiatives often rely upon the work of thousands…
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Rely on ProntoForms for your preventive maintenance efforts
The global medical equipment maintenance market was valued at $35.3 billion US in 2020 and is set to increase at a compound annual growth rate of 7.9% from now until 2027. This is an area of increased demand as the population ages and health concerns rise. One of the most common use cases where ProntoForms…