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Category: Dispatch
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How Johnson Controls achieved digital transformation for remote field technicians
Working remotely is central to executing field service technicians’ core job responsibilities. Unlike a lot of other industries now scrambling for technologies and tools to make it easier for their workforces to work apart from the office, during these unprecedented times, field service organizations have had years, decades even, to hone the tools and technology…
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5 ways medical device manufacturers can leverage custom apps to meet COVID-19 crisis
Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable of COVID-19 patients require access to medical ventilators in order to stay alive. The rapid…
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Fireside Chat: The future of low-code application platforms in the field
During the last fireside chat, our product superstars gave the low down on LCAP and field service. This time, TrueContext’s Senior Product Manager and part-time horse whisperer Danielle Morley and Product Management VP Russ Halliday sit down around our metaphorical fireside (metaphorical marshmallows not included) to discuss the impact of low-code application platforms on the…
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Impactful field-focused features: iPad form creator software & best forms app for iPad
While clunky laptops might work for office workers, fieldwork requires durable and straightforward devices to get the job done. If you are considering — or have already deployed — mobile devices to the field, congrats! While there are many types to choose from, iPads are an excellent choice due to their fast processors, large screens,…
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New Look for ProntoForms App for Android and our Android forms
If you use ProntoForms on Android, you will have noticed a few changes, including a completely new home screen. Our mobile forms for android have a new look. Discover ProntoForms’ mobile Android forms This brand-new home screen not only complies with Google’s design requirements, but is consistent with the design of our iOS app. Offering…
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Transform fleet operations – with ProntoForms and Fleet Complete
Transportation companies face a number of operational challenges on a daily basis. In order to meet Service Level Agreements (SLAs), they have to consistently provide on-time delivery of goods and/or services. Maintaining a strong cash flow means they must implement an efficient estimate and quotation process along with fast and accurate invoicing. Trucks and drivers…
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Transform your installation & maintenance processes with mobile forms
High-quality installation and maintenance services are critical to raising asset uptime, achieving regulatory compliance, and meeting Service Level Agreements. Providing quality service is directly tied to the data you collect every day. ProntoForms offers more than just digital versions of your work orders, invoices, and timesheets. No matter your industry, whether your business is installing…
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It’s time for a ProntoForms construction inspection form for mobile: Transform your inspections with an app
ProntoForms does much more for inspectors and auditors than just make digital versions of paper-based safety checklists and inspection forms for audits. The solution has completely transformed inspection and audit processes across industries. Major enterprises like AAA, PG&E, Kone, and Halliburton are leveraging the ProntoForms solution to prove compliance, exceed customer satisfaction, and drive predictable…
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Satisfied tenants: Elevate service quality with mobility & IoT
As a facility manager, your tenants count on you to provide a number of services. Maintaining a high level of service quality is crucial to tenant satisfaction and being compliant with your Service Level Agreements. Here are a few ways that mobile and IoT solutions can help elevate service quality. Janitorial services One of the…