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Product

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

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Cookie Policy


1. Our Use of Cookies

This Cookie Policy describes how and when TrueContext uses cookies and other similar tracking technologies (collectively “cookies“); it applies to the Website and any app that links to it or incorporates it by reference. Capitalized terms used in this Policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at TrueContext. For any personal information collected using cookies, our Privacy Policy also applies and complements this Cookie Policy.

You can manage your consent preferences at any time to accept or reject the use of various categories of cookies, which are not strictly necessary, through our Privacy Preference Center.

Note that if you disable cookies and similar technologies, some features of our services (including the Website) may not work as intended. Many of the interactive functions offered by websites are dependent on cookies and disabling or blocking cookies can prevent these services from working or reduce their usefulness.


2. The Types of Cookies We Use

The types of cookies we use are listed below and fall under two categories, strictly necessary and optional. This means that what cookies we place when you visit the Website or our apps will depend on your choices.

We use both first and third party cookies. Any cookies that are set by the Website or apps that you are visiting are called first party cookies, whereas cookies which are from a domain different than the domain of the website you are visiting are called third party cookies. Third party cookies are placed by someone other than TrueContext. A list of third party organizations and their respective cookies and processing purposes can be found and managed in the Privacy Preference Center.

Some cookies are deleted once you close your internet browser (“session cookies”). “Persistent cookies” on the other hand stay on your browser for a longer period and are not deleted once you close it (i.e. when a website that you revisit remembers your language of choice). The tables below contain details on the types and lifespans of the cookies we use.


3. Policy Changes

This Policy was last updated on November 28, 2023.

We reserve the right to modify this Policy from time to time to guarantee its compliance with all applicable law. The revised Policy will be posted on the Website. If you continue to use the Website after these changes are in effect, you will be deemed to have agreed to them. We encourage you to periodically check this Policy to ensure that you are aware of the most recent version.


4. Change Log

For your ease of reference, below is a high-level summary of all material changes to this Cookie Policy since it was first drafted in June 2022.

Date of ChangeDescription of Change
June 30, 2022Initial draft of Cookie Policy, including detailed lists of all cookies being collected/used as of this date.
November 28, 2023Changed ProntoForms to TrueContext as a result of a corporate name change. Changed reference to “our site” to “the Website”.