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Why TrueContext

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Product

Solutions

Why TrueContext

Pricing

Resources

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PLATFORM

Field Service Intelligence Platform

The Definitive Guide to Field Intelligence

INTEGRATIONS

ServiceNow

Salesforce

ServiceMax

Microsoft

REST API

View all integrations

WHAT WE DO

Enhanced Operations

Self-Learning Field Service

Mobile Forms App

Smart, Context-Aware Forms

Workflow Creation

AI-Augmented Guided Workflows

Field Intelligence Innovation

From raw data to operational direction

Compliance & Security

Enterprise-Grade Security and Compliance

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MOST COMMONLY USED FOR

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

INDUSTRIES WE SERVE

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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THE TRUECONTEXT ADVANTAGE

Field Intelligence

Collect, Analyze, Optimize

Operational Intelligence

Rich, Insightful, Predictive

Augmented Technicians

Connected, Informed, Amplified

Connected Worker

Smarter, Safer, AI-Augmented

Operational Agility

Intelligent, Accelerated, Efficient

MAKING THE SWITCH

Internal Development vs. TrueContext

A Strategic Comparison

Rapid Migration

From paper or legacy systems

Deployment Services

Dedicated expertise, enhanced support

Resource Spotlight

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EXPLORE

Customer Stories

TrueContext applied in enterprise environments

Webinar & Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

LEARN

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

CONNECT

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Become a Partner

Join our growing partner network

Technician on tablet inspecting tank

WORK HEALTH AND SAFETY SOFTWARE FOR OPTIMIZED HSE

Incident-free operations take work, but not yours

Automatically spot hazards before they inevitably stop work.

Keep HSE top of mind, but out of sight. 

Every safety outcome starts with a complete field record. TrueContext embeds safety into the execution layer — the workflow, data capture, real-time escalation — so the data that prevents the next incident is generated by the work itself, not by a separate reporting process. And because every job produces structured, complete safety data, the patterns that predict risk become visible across your entire operation.

Truecontext Solution showcased on different devices

AI-augmented workflows with safety built in

Embed every workflow with safety checks that happen naturally, not as interruptions. Our field safety software offers guided prompts that ensure technicians complete the right checks at the right time — and work safely without thinking about it.

Escalate hazards before they escalate themselves

Real-time reporting and automated alerts enable rapid escalation, so risks stay as risks. With our safety management software, you can cut incident rates by 25% to 50% through early hazard detection and intervention.

Stop root causes from branching out into new problems

Centralized HSE data gives you a complete view of safety operations across teams and locations. Pinpoint root causes and implement corrective actions faster to prevent small issues from turning into systemic problems. Our EHS software enables the analytics layer that makes patterns visible across assets, teams, and locations.

From data you can see to patterns you can act on

Your HSE data contains patterns. Analytics make them visible. Plug gaps before they widen and refine safety programs based on real-world patterns instead of assumptions. Your field insights feed forward into workflow optimization, helping you strengthen your safety guardrails with every job.

Digital HSE records that speak for themselves

Traceable safety records create transparent proof of compliance that strengthens ESG and corporate responsibility reporting. No more hunting for paper trails or reconstructing events from memory with real-time field data collection. When auditors, regulators, or stakeholders ask questions, your data provides the answers.

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USE CASE SPOTLIGHT

Optimized HSE outcomes start at the point of work. 

When fieldwork is optimized, safety follows naturally. HSE excellence doesn’t require separate software. It requires intelligent field ops with safety at the core. When techs complete HSE checks and risks surface in real-time, optimization becomes the default.

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Safety and compliance were the foundation of why we started with [TrueContext].

MATT LAMBERT
VP OPERATIONS
PRIMELINE UTILITY SERVICES

Utilization of ProntoForms for the EHS team has created simplicity and better visibility for our tracking capabilities for KPIs and metrics driven to our management teams in the field. Additionally, it has been a significant time saver.

CIO
Fortune 500 elevator manufacturer

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Abstract image of an open quotation mark
Johnson Controls empowers 7,000+ technicians
Find out how they fundamentally changed how they do business.
Global company reduces admin burden
See how a global company moved away from spreadsheets.
FLNG facility realizes 332% ROI
Discover how this energy facility eliminated paper forms.

Prevention can only happen in the field. 

See how TrueContext helps you start there. 

Frequently Asked Questions

How does TrueContext reduce incident rates?

TrueContext reduces incident rates by 25% to 50% by closing the gap between when a hazard appears and when someone acts on it. Safety checks are embedded directly into the workflows technicians already follow, so the right inspection happens at the right step — not as a separate task that gets skipped under pressure. Because every job produces structured, complete data, near-misses and emerging hazards get captured as they happen instead of remembered later. Real-time escalation routes those signals to the right person immediately, so a developing risk gets intervention while it’s still cheap to fix. Over time, that same data feeds the analytics layer, where patterns across assets, teams, and locations become visible — letting you intervene proactively on the conditions that historically precede incidents.

Does TrueContext work in environments without internet connectivity?

Yes. TrueContext is built for the realities of fieldwork in oil and gas, utilities, mining, and other industrial environments where connectivity is unreliable or nonexistent, and where HSE compliance requirements are most stringent. Workflows, reference materials, and historical data can be preloaded to the device before a technician heads into the field, so JSAs, inspections, permits, and incident reports stay fully functional offline. Captured data is queued locally and syncs automatically the moment the device reconnects, preserving timestamps and chain of custody. Safety procedures don’t get skipped in remote areas, and your central record stays complete regardless of where the work actually happens.

How does TrueContext support TRIR improvement and compliance reporting?

TrueContext turns every field interaction into a structured, traceable record, which is the foundation that TRIR improvement and compliance reporting both depend on. Because JSAs, incident reports, near-miss logs, and behavior-based safety observations (BBSOs) are captured digitally with timestamps, geolocation, photos, and signatures, you get clean inputs for TRIR calculation rather than reconstructing hours and incident counts from paper trails. Completion rates for leading indicators are tracked automatically, so safety leaders can see where the program is healthy and where coverage is thin before lagging metrics catch up. When auditors or regulators ask for proof, the records are already organized and queryable. For the full picture of how TrueContext handles audit trails, ESG reporting, and regulator-facing documentation, see our Automated Compliance page.