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Mobile Apps Elevator | TrueContext, formerly ProntoForms











Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements


Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow


Use Cases


More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment


Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight



Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale


Explore emerging trends with us at upcoming events


Stories and insights from the field


Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application



Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Elevator technician checking tablet in elevator shaft

The proven platform for elevator field service

Powerful data capture, industry-focused mobile workflows


reduced admin costs


more customers approve real-time on-site quotes


notification time for compliance directives vs 3 weeks on paper

* Based on proven customer outcomes


“We wanted to make gathering data out in the field with customers, with our field employees, out on our job sites, dead easy. It had to be done quickly, had to be done efficiently, and it had to be done accurately.”


Closeup of tablet in hands or technician in service truck

Industry expertise in elevator field service

Your operations revolve around your assets, technicians, and the public, along with the complex and dynamic interactions between these elements. TrueContext has a roster of proven use cases that can equip you to manage organizational priorities across these areas.

Health & Safety

Ensure worker and public safety with workflows that integrate EHS policies and programs into every step of the process.

Risk & Compliance

Streamline regulatory compliance with a faster, more accurate, and more granular approach.

Asset Maintenance

Mitigate risk by keeping your assets fully maintained and fully operational.

  • Asset Master Data
  • Digital Logbook
  • Obsolescence Tracking and Warning

Technician Efficiency

Enable the front line to perform their best work in the field with technician-focused workflows.

Service Quality

Deliver accurate, customer-centric work through QA- and CSAT-focused workflows.

  • Construction to Service Handover
  • FRB Sales Engine
  • Testing & Tracking

This living record of your elevating devices enables accurate data collection to power a variety of safety-geared workflows, such as compliance, maintenance, and repair. It captures everything new owners need to know about their assets, including inspection and testing dates and open AHJ violations.

Powerful Integrations

Service Automation

The Mobile App

Intelligent Workflows

Diagram of solution integration capabilities

Unified data, actionable field intelligence

Unify your enterprise systems such as CRM, EAM, FSM, and more without ripping and replacing your tech stack. Build a true data ecosystem with a few mouse clicks using out-of-the-box or rest API integrations. Create complete operational visibility to reap the immediate business benefits of field intelligence.

Workflow dispatching feature diagram

Advanced field service automation

Expand the capabilities of your existing field teams by automating administrative workflow tasks. Generate new work orders, reassign jobs based on skill requirement, and create a suite of job completion documents all within a workflow. Plan for current and future demands in service volume, velocity, and quality.

elevator form on tablet

The mobile app – the most important tool in your technician’s toolbox

Equip your field force with a mobile app designed for their operational needs. The field execution app is your powerful data collection and technician upskilling tool to meet growing customer expectations. Stream reciprocal data from the field and the back office for improved accuracy, efficiency, and productivity.

iPad with elevator checklist in mobile app

Intelligent workflows for the complexity of elevator field service

Capture the nuance of your environment with truly adaptive workflows. Guide the front line as they perform the increasingly complex task of keeping assets up and running. Workflows adapt to the job at hand, specific to the elevator asset, task, technician, and associated safety and compliance directives.

How TrueContext delivers rapid ROI in the elevator sector

Global manufacturer saved $8m in a year
Elevator equipment company cut 30 minutes per form in on-site reporting process, resulting in significant operational savings.
Streamlined operations across 100K sites worldwide
Global elevator OEM optimized safety audits, regulatory compliance, and asset performance using TrueContext.
Reduced AHJ directive notification time from 3 weeks to 90 seconds
Elevator manufacturer fast-tracks alert and implementation of regulatory mandates through mobile field app.

Get in touch.

Book a 15-minute chat to learn how you can make TrueContext work for you.