A survey of 100 leaders on how they deploy mobile technology, where operations break down, and what has to be true before AI can truly work in the field.
- 69% cite data synchronization and offline gaps as their top mobile workforce challenge.
- 65% expect mobile workforce technology spending to rise in the next 12 months.
- 8% run a fully integrated telematics and fleet management system.
- 73% have yet to get effective results from agentic AI — 41% call theirs ineffective.
Benchmark your mobile workforce against 100 of your peers
Twenty pages of benchmarks, breakdowns, and strategic guidance — built to sharpen your roadmap, not just validate what you already know.
- Mobile technology widely deployed, but integration lags
- Connectivity and visibility remain the toughest operational challenges
- AI shows promise in the field, but data quality holds back value
- Five key suggestions for the next 12 months
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