A finger on the pulse of field service innovation — and the future direction of emerging industry technologies
Field service organizations are wrestling with the idea of business transformation when the technology options to support it are plenty — and so are the opportunities to make mistakes.
Nearly every company is planning to spend more on their tech stack, with several different paths toward new levels of productivity and efficiency. The question now is, which one is the shortest?
The Emerging Technologies in Field Service Report surveyed industry leaders to get a sense of where they are, and which way they envision the landscape to move. In partnership with WBR, TrueContext has identified key trends that we are currently witnessing in field service technology while offering thought leadership on how to work with change — not around it —as a critical operational constant.
- How do companies rate the sophistication of their tech stacks?
- What time-to-value are they seeing, and is that enough?
- In which areas of field service will AI extend its reach?





