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Product

Solutions

Pricing

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

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Deliver service excellence in any language

Break down verbal barriers across diverse field teams with multi-language workflows

Field service teams – whether local, national, or global – are becoming increasingly diverse.

Every day, more and more field service organizations are welcoming technicians whose native tongue is not English. Even for businesses operating in one territory, the number of languages spoken at the workplace is going up. For multinational operations, it’s even higher.

This adds an extra layer of complexity in fostering collaboration and bringing out the rising expertise required to deliver the level of service customers expect.

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Power your workforce with a mobile tool that lets them express their technical fluency in any language.

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Executive training a technician on a tablet

Productive field teams

Language can be a hindrance in putting together the most capable workforce. Hire the best available talent regardless of language barriers and watch productivity soar across your service operations.

Compliant processes

Regulations often designate specific languages in documentation to maintain regional compliance. Ensure your technicians are in lockstep with regulatory requirements by keeping work records in the required language.

HVAC technician holding tablet
Citizen developers looking at computer screen

Excellence across the board

When field staff speak a second language, much can be lost in translation, not least their ability to do their best work. Bridge the gap with multi-language workflows that empower them to deliver customer satisfaction.

Consistent data availability and visibility

When your technicians and workflows operate in different native languages, it’s inevitable that some pieces of data will fall through the cracks – lowering your visibility into asset and technician activity. Maintain data consistency across teams and geographic locations with a field service app that your engineers can use without barriers.

Field manager looking at dashboards on computer screens

Be effortlessly fluent, no matter who or where you service

TrueContext eliminates most of the work, time, and costs associated with going multilingual – an operational necessity in today’s diverse workforce. Instead of creating separate workflows in multiple languages, you can:

  • Easily build and translate workflows from the standard global language list
  • Design one master workflow and iterate in any language using spreadsheets, keeping business logic untouched
  • Streamline version control and deploy updates in real-time for all active workflows

How enterprise organizations use the feature

2,500
technicians

10+
countries & languages

EMEA and Latin America markets covered

Heavy equipment manufacturer leverages multi-language add-on for compliance and operational efficiency.

  • Native language support for critical workflows, eliminating workarounds
  • Compliance across borders
  • Business intelligence for region-specific decision-making

Trusted by leading global brands

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“[Multi-language] is very easy to use! I love the flexibility of being able to turn it on/off at the form level. I no longer need to separate my forms into multiple FormSpaces.”

CHRISTINE BEDARD
CONTINUOUS IMPROVEMENT SPECIALIST

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Ready to unleash productivity?

Book a 15-minute chat to learn how you can make TrueContext work for you.