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Product

Solutions

Pricing

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

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Improve field performance with easy-to-read analytics

Streamlined monitoring for operational problem-solving

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FEATURE
HIGHLIGHTS

FEATURE HIGHLIGHTS

  • Monitor performance and frequencies 
  • Graph collected data in an easy-to-interpret format
  • Gain visibility into field activity

THE PROBLEM

Without a mobile field service app like TrueContext, gathering job and asset data remains a complex and labour-intensive task. With paper-

based submissions, critical information is often lost or not captured at all. This lack of visibility can lead to missed revenue or process improvement

opportunities.

Say a business hopes to elevate poor customer satisfaction scores. Without access to critical field data, it is difficult to test hypotheses, discover root causes, and find appropriate remedies.

OUR SOLUTION

Our out-of-the-box Basic Analytics feature allows users to plot responses to specific questions on a graph to help test hypotheses.

In the below example, perhaps the LOB leader assumes that poor satisfaction scores are due to late technicians.

With Basic Analytics, they can plot submissions over a specified time period – in this case, the past month – in a sleek graph. According to the corresponding visual, the LOB leader can determine the validity of his assumption by checking answers to the question of late technician arrival, which shows “Yes” three out of nine times. With this information, they can not only consider an on-time arrival improvement program but also monitor the results of that program.

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Elevator technician working on tablet in elevator shaft

The field is offline.
Are you equipped for it?

Ensure that your teams continue to collect field data regardless of wireless coverage, so your LOB leaders can have the most accurate and complete analytics.

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Unified data, actionable intelligence

Seamlessly integrate TrueContext with your CRM, EAM, and FSM platforms to achieve a single source of truth across your organization and enable faster business decisions.

Ready to unleash productivity?

Get a demo and start a trial today.

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