Access any bit of data in 20 seconds or less.
Any asset, any customer site, anytime.
Never miss another test date or risk another AHJ fine.
Think of the asset data that exists in your logbooks. Now, imagine being able to access any and all of it – in two clicks or less.
Today, elevator field service is mostly operated on logbooks that contain critical asset information, including equipment details, inspection and maintenance records, and open safety violations. The data is there, but laborious to retrieve and make sense of.
Unlock the value of your data by bringing it into your digital workflows.
25%
reduced admin burden
850K
assets
streamlined service across 150 countries
90
sec.
notification time for compliance directives vs 3 weeks on paper
* Based on proven customer outcomes
“We wanted to make gathering data out in the field with customers, with our field employees, out on our job sites, dead easy. It had to be done quickly, had to be done efficiently, and it had to be done accurately.”
JON BARR
HEAD OF GLOBAL DEVELOPMENT AMERICAS
Unify data and processes across people, assets, and customer sites
It all starts with the Digital Logbook.
This living record of your elevating devices enables accurate data collection to power a variety of safety-geared workflows, such as compliance, maintenance, and repair. It captures everything new owners need to know about their assets, including inspection and testing dates and open AHJ violations.
Analytics bring your data to life.
All field data is aggregated and unified to generate critical operational insights. The dashboard visualizes your data so you can identify opportunities to improve asset uptime and longevity, technician productivity, and workflow efficiency.
One license, infinite possibilities
A single TrueContext license opens up a myriad of possibilities for streamlining your field service operation. The same license can be leveraged for multiple workflows that allow you to achieve your overarching goal of worker and public safety.
Ensure worker and public safety with workflows that integrate EHS policies and programs into every step of the process.
- Full Safety Program
- Job Hazard Analysis
- Safety Performance Criteria
Streamline regulatory compliance with a faster, more accurate, and more granular approach.
- AHJ Compliance Handling
- Passenger Safety and Asset Compliance Audits
- Technical Service Bulletins
Mitigate risk by keeping your assets fully maintained and fully operational.
- Asset Master Data
- Digital Logbook
- Obsolescence Tracking and Warning
Enable the front line to perform their best work in the field with technician-focused workflows.
- First Visit Inspection
- Technician Passport to Work
- Site Inspection Checklist
Deliver accurate, customer-centric work through QA- and CSAT-focused workflows.
- Construction to Service Handover
- FRB Sales Engine
- Testing & Tracking
Start strong with TrueContext Professional Services
Thousands of businesses have leveraged our proven methodology designing, building, testing, and launching field service apps. We blueprint unique solutions, provide extensive implementation support, and equip you for a transition to a no-code model.
Leverage a no-code platform for constant evolution
Once the foundations have been built for your data-driven field operation, you can easily self-manage your workflows and rapidly adapt to evolving needs. Create new system integrations, update new AHJ directives, and deploy the latest technician resources in real time.
How TrueContext delivers rapid ROI to the elevator business
Still have questions?
Book a 15-minute chat to learn how you can make TrueContext work for you.