Join our Live Demo Webinars hosted every Wednesday. Register Now.
Tag: prontoforms
-
Go mobile to go green: Four ways mobile solutions reduce waste
If you’re a regular follower of our blog, you know that we’re fond of debunking business myths. One of these myths is that going green takes a real toll on the bottom line. This is the kind of rumor that can prevent businesses from making meaningful investments in sustainability. The reality: with the rise of…
-
Field service Millennials AND veterans embrace mobile forms
Millennials are now the largest generation in the U.S. labor force, but they often work side by side with long-time company veterans. Millennials bring a unique array of talents that can complement those of their veteran co-workers. This blend of demographics and talents makes for an effective field service team. Still, some employers believe that…
-
Enhance training for field service workers: Cut the tether and go mobile
Properly-trained employees maximize your ROI, while an undertrained workforce invites middling productivity, non-compliance, and employee turnover – all of which can have a negative impact on your bottom line. But training programs have to be properly designed and implemented, or they can rack up needlessly high costs. Person-to-person training involves diverting employees from other tasks…
-
Avoid five field service turn-offs that send customers running
According to Accenture, 81% of consumers who took their business elsewhere said the company they left could have done something differently. That applies to all industries – including field services. To keep your clients coming back, here are five turn-offs to avoid. 1. Can’t fix problem on first visit A recent survey of over 4,000…
-
Getting your business some young blood: How to onboard and keep Millennials
In my last post, I deconstructed five myths about Millennials that should have been buried in the rose garden a long time ago. Today, I’m going to show you how you can attract some of this young blood to your company, and even keep them around for a while – a task that has been…
-
Gauge and enhance customer satisfaction – with mobile forms
Your business has benchmarks and goals. But it can be difficult to measure how you’re trending against these objectives. It’s simple to measure whether you’ve cut costs or improved the bottom line, as these metrics are quantifiable. Gauging customer satisfaction is less straight forward. It’s an experience, which can be difficult to quantify. But it’s…
-
New eBook: 11 Oil & Gas + Utility workflows that mobile forms can transform
Nobody likes paperwork. It’s painful to fill out and keep track of, and transforming a pile of papers into data you can review and analyze is a tedious and error-prone process. But there’s valuable information on every page. In fact, the success of many energy processes depends on that information getting in front of the…
-
Why oil & gas companies are still making IT investments
Substantial IT investments continue to be made by oil & gas companies despite market challenges. Digital Oilfields USA and the Oil and Gas Monitor have published stats that show IT investments are still trending up among oil & gas companies. Here are a few of the highlights: Oil & gas companies will spend up to…
-
Sniffer dogs & mobile forms: how energy companies reduce costs
Energy companies are coming up with increasingly creative ways to reduce costs without compromising their quality of service. Here are some ideas your company may not have tried: Adopt a mobile solution Mobilizing field data collection helps energy companies reduce costs. Instead of paying your staff to type field data into your back office system,…