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Tag: FSM
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How to Develop a Truly Contextual User Experience
You want to create context for your users in the field. You recognize this is where true value is realized for the people doing the work and ultimately the business. Offline mode is a huge part of that equation. The next logical step is asking, “How do I make sure the mobile platform I choose…
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The Importance of Creating a Contextual Offline User Experience
This is a guest post by Bryna Moloughney, Strategic Account Manager, with ProntoForms. We have all been guilty of taking for granted something which others view as “unique,” “special,” or “vitally important.” For me, this has been the offline mobile user experience. Until recently, this was not something I saw as especially important or adding…
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3 Key Trends in Field Service Management
Throughout the field service management (FSM) space, there has been a significant change in process as technology has evolved. From standardizing processes across regions to suit a higher level of service for customers, to the agility to update processes as regulations change or incidents occur, trends are appearing which point to the future of FSM,…