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Tag: data collection
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3 Key Trends in Field Service Management
Throughout the field service management (FSM) space, there has been a significant change in process as technology has evolved. From standardizing processes across regions to suit a higher level of service for customers, to the agility to update processes as regulations change or incidents occur, trends are appearing which point to the future of FSM,…
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ProntoForms & Salesforce: Empowering Field Service Management
Earlier this week, ProntoForms announced the launch of its app on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways.
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5 Elements of Building Smart Mobile Apps
The most frequently developed apps in business today are for collecting and sharing field data – enabling field employees to work more rapidly and effectively, and transfer data in real time to back-office systems, cloud services, and people. The 5 ElementseBook will walk you through the key pieces of a mobile solution and identify the…
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Streamline health and safety data collection and compliance reporting
Of all of the mobile business processes in the field and on job sites, there are perhaps no more critical ones than those related to health and safety. Whether it’s a safety inspection or time-sensitive incident reporting, HSE professionals are tasked with safeguarding an organization’s workforce and customers using safety data collection. The pitfalls of…
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Embrace the simpler life: paperless forms are changing our work-lives for the better
Growing up a red-blooded Canadian boy the 1980s meant I played hockey. Life was simpler then – except when it came to my hockey schedule. The schedule was a single typewritten sheet with each team’s name and game times, taped to the wall right under my Dad’s schedule of shift work. My Mom carefully highlighted…
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Safety Workflow Trends: Use Preventative Maintenance to Keep Sites Safe
Safety in the field is about more than checking boxes on a form to pass compliance checks. It’s about keeping your team safe. That’s why it’s important to take preventative action towards a safer job site and preventing accidents before they happen. There are many safety workflow trends that allow you to consider factors that…
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Using conditional logic & analytics to improve compliance
Being lax on compliance is expensive: fines from OSHA, worker’s compensation, and downtime from broken equipment or insufficient personnel add up. Sometimes, though, the list of requirements can seem unattainable, either from lack of safety personnel, or a need to power through and get the job done. It takes a lot of man hours to…
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Elevate the performance of your cabin crews – with mobile forms
For some passengers, getting a glass of champagne without delay is almost as important as arriving at their destination without delay. In-flight cabin crews perform a number of different tasks during each flight, from greeting and serving customers to following critical safety procedures. Their performance en route is critical to achieving high levels of service…
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ProntoForms Analytics: Interactive insights at your fingertips
There are transformative insights hidden within the layers of field data your teams have collected, but you need to act quickly or the data will be outdated. Best practices of data-driven operations call for those insights to be quickly identified and acted on. ProntoForms Analytics is a feature-rich, scalable cloud infrastructure that quickly aggregates and…