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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

HVAC | Utilities | Elevators | Renewables

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Category: Utilities

  • Custom field apps improve pandemic and disaster response

    Custom field apps improve pandemic and disaster response

    Does your company equip its field service technicians with the emergency management apps and damage assessment apps they need to execute swift emergency response? Your organization’s emergency response efficacy will be determined by how your teams meet three key challenges. These challenges are the same whether you’re faced with a global pandemic like COVID-19 (coronavirus)…

  • Top 6 security capabilities to look for in a SaaS field solution

    Top 6 security capabilities to look for in a SaaS field solution

    Adopting progressive digital processes is a key competitive differentiator for field service organizations. In fact, according to Service Council’s 2020 Service Leader’s Agenda, technology for field service business operations is the most significant investment increase in 2020. Often times, this investment takes the form of a Software-as-a-Service solution. According to FinancesOnline, 63% of businesses opt…

  • The ProntoForms SaaS security journey

    The ProntoForms SaaS security journey

    Mobile app solutions are a key player in the shifting tech-enabled field service ecosystem. Despite the agility and optimization that come with switching to digital processes, many field service organizations perceive moving from paper to digital solutions as a relinquishing of data security. What’s preventing someone, anyone, from accessing, using, and disclosing sensitive ePHI or…

  • Six steps to turn field service into a high-value profit center

    Six steps to turn field service into a high-value profit center

    The future is anyone’s guess. But as we enter a new decade, it’s clear that no matter what the future holds, predictive maintenance is definitely going to be a part of it. According to Service Council, 57% of field service leaders indicated remote service would increase in the coming year while 46% stated predictive alerts…

  • Citizen developers are changing field service

    Citizen developers are changing field service

    How much do you know about the coding that goes into your laptop, mobile phone, or social networking platforms? If you’re not an IT person, chances are not very much. In work environments it’s the IT specialists — the technical engineers and programmers — who troubleshoot, innovate, and build department and enterprise-wide IT solutions. But…

  • IT’s Role in Field Service is Changing: Gartner Conference Takeaways

    IT’s Role in Field Service is Changing: Gartner Conference Takeaways

    Gartner’s 2019 Application Strategies & Solutions Summit brought application leaders, architects, development and integration professionals, and customer experience leaders under one roof. They discussed digital change, IT challenges, and the rising predominance of the low-code application platform (LCAP). These are the biggest things that we — a field-focused LCAP — took away from Gartner’s conference.…

  • Best in Field — A holiday thank you

    Best in Field — A holiday thank you

    The holidays are a time for family. The holidays are a time to laugh, eat, share, and celebrate. The holidays are a time to reflect and be thankful for the things we take for granted — things like heat on a cold winter’s day, the freedom to come and go as we please, and good…

  • Fireside Chat: The future of low-code application platforms in the field

    Fireside Chat: The future of low-code application platforms in the field

    During the last fireside chat, our product superstars gave the low down on LCAP and field service. This time, TrueContext’s Senior Product Manager and part-time horse whisperer Danielle Morley and Product Management VP Russ Halliday sit down around our metaphorical fireside (metaphorical marshmallows not included) to discuss the impact of low-code application platforms on the…

  • How mobile equipment management software can cut costs and improve operations

    How mobile equipment management software can cut costs and improve operations

    There’s a high cost to be paid for poor enterprise asset management (EAM). Downtime is the single largest source of lost productivity and revenue for capital-intensive sectors such as heavy manufacturing, oil and gas, and utilities. According to analyst company Aberdeen Research, unplanned downtime can cost manufacturers as much as $260,000 an hour. Controlling plant…