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Category: Mobile technology
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Enhance training for field service workers: Cut the tether and go mobile
Properly-trained employees maximize your ROI, while an undertrained workforce invites middling productivity, non-compliance, and employee turnover – all of which can have a negative impact on your bottom line. But training programs have to be properly designed and implemented, or they can rack up needlessly high costs. Person-to-person training involves diverting employees from other tasks…
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Avoid five field service turn-offs that send customers running
According to Accenture, 81% of consumers who took their business elsewhere said the company they left could have done something differently. That applies to all industries – including field services. To keep your clients coming back, here are five turn-offs to avoid. 1. Can’t fix problem on first visit A recent survey of over 4,000…
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Gauge and enhance customer satisfaction – with mobile forms
Your business has benchmarks and goals. But it can be difficult to measure how you’re trending against these objectives. It’s simple to measure whether you’ve cut costs or improved the bottom line, as these metrics are quantifiable. Gauging customer satisfaction is less straight forward. It’s an experience, which can be difficult to quantify. But it’s…
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Why oil & gas companies are still making IT investments
Substantial IT investments continue to be made by oil & gas companies despite market challenges. Digital Oilfields USA and the Oil and Gas Monitor have published stats that show IT investments are still trending up among oil & gas companies. Here are a few of the highlights: Oil & gas companies will spend up to…
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Sniffer dogs & mobile forms: how energy companies reduce costs
Energy companies are coming up with increasingly creative ways to reduce costs without compromising their quality of service. Here are some ideas your company may not have tried: Adopt a mobile solution Mobilizing field data collection helps energy companies reduce costs. Instead of paying your staff to type field data into your back office system,…
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Be OSHA compliant with mobile forms
Workplace health & safety standards save lives. The Occupational Safety & Health Administration ensures safe and healthy working conditions for Americans by enforcing standards and providing workplace safety training. The agency says that since it was established in 1971, workplace fatalities have declined by 62 per cent, and occupational injury and illness rates have declined…
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Lose the laptop, go for mobile field data collection!
Mobile devices are good for some things that laptops just aren’t and vice versa. When it comes to collecting field data, it makes sense to use mobile forms on your mobile device. Here are a few reasons why: Lower operating cost with mobile field data collection Using mobile forms can help your company reduce costs…
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Top five mobile forms myths
We at ProntoForms are saddened by the news that MythBusters is coming to an end next year. To help ourselves cope, we’re tackling the top five myths about mobile forms we hear all the time. The myth: “It won’t make a difference.” The reality: “I see the incredible annual savings by using ProntoForms. For a…
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Streamline safety inspections to protect your employees
Many hazardous workplace incidents can be avoided if proper health and safety inspections are conducted. However, many companies lack the tools to do so. Fortunately, the ProntoForms solution has all of them. ProntoForms enables health and safety professionals to collect data and manage both workers and their environments more effectively. The solution enables inspectors to…