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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

HVAC | Utilities | Elevators | Renewables

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

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Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

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See how TrueContext can help your business

Category: Digital Transformation

  • Field service data is the new currency for field service

    Field service data is the new currency for field service

    A decade ago, Clive Humby, mathematician and one of the world’s data pioneers claimed, “Data is the new oil.” His perspective? Like oil, data isn’t valuable on its own but is transformed when gathered, connected, and refined into information used to take action and make informed decisions. If your organization can harness the power of…

  • Empowering operations as a citizen developer

    Empowering operations as a citizen developer

    What could a product manager for one of the world’s largest fruit-breeding operations have in common with the person in charge of service operations management at Shell? A lot more than you’d think. We interviewed Carol Higgins, Product Manager at International Fruit Genetics (IFG), and Kenneth Bohn, Service Operations Management at Shell as part of an…

  • Make an impact with enterprise agility in field service

    Make an impact with enterprise agility in field service

    Buzzwords frequently insert into everyday business talk. “Paradigm shift” and “lean”—popularized in the 1990s. “Disruptive”—taking hold in the mid-2000s. “Mindset”—a staple of the 2010s. These days, as we move into the paradigm shift caused by COVID-19, resulting in a mindset of uncertainty, “agility” is rising to the forefront. But what is agility and why does…

  • How to scale your digital transformation from branch to global: Lessons from Johnson Controls

    How to scale your digital transformation from branch to global: Lessons from Johnson Controls

    During EMPOWER’20, members of ProntoForms’ Professional Services Team had the pleasure of connecting—virtually—with Patricia Peeters, Program Manager, Service Growth at Johnson Controls (JCI). In this session, Patricia shared how the global HVAC, electronics, and automotive parts organizations within JCI EMEA scaled their digital transformation across the region. Read on if you’re looking to shift your…

  • How low-code application platforms are the new “tech-forward” disrupter

    How low-code application platforms are the new “tech-forward” disrupter

    Digital transformation doesn’t have to be complicated or time-consuming. In a recent McKinsey article: “How to become ‘tech forward’: A technology-transformation approach that works,” the authors write about reimagining, reinventing, and future-proofing business models—with technology at the crux of all three. This high-level vantage point was reached from the company’s recent survey of nearly 700…

  • Field service productivity apps keep costs tight and revenue high

    Field service productivity apps keep costs tight and revenue high

    Feeling the sting of falling prices pre-Covid and the subsequent degradation of demand, thanks to fewer planes in the air and fewer vehicles on the road, gas and oilfield services are reeling. International behemoth Schlumberger cut roughly 21,000 jobs in July with reported second-quarter losses of $3.4 billion. Between March and August 2020, the oil…

  • 5 ways quality control inspection software safeguards first-time fix rates

    5 ways quality control inspection software safeguards first-time fix rates

    With people physically distancing and companies operating with reduced workforces to comply with health and safety spacing requirements, quality control checks have become more important than ever. Quality control inspection software helps you achieve consistently high first-time fix-rates and deliver a superior level of service, fast. How? It all begins by transforming a paper-based quality…

  • Elevating Digital Transformation to New Heights with KONE

    Elevating Digital Transformation to New Heights with KONE

    Whether the challenge is trying to remain profitable under the threat of increased competition, navigating the COVID-19 pandemic, satisfying rising customer expectations, or facing the looming talent shortage, service-driven companies are accelerating digital transformation as a way to navigate these choppy waters. Jon Barr, KONE Americas’ CIO, shared insight into his organization’s digital transformation strategy…

  • ProntoForms and The 8 Essentials of Innovation

    ProntoForms and The 8 Essentials of Innovation

    If times of crisis have a positive impact on businesses it is the resulting boon of inventive thinking. The COVID-19 pandemic is no exception. How so? As our governments, businesses, and social systems are altered, the dynamics of these disruption are, as a recent McKinsey report suggests: “…like adrenaline for innovation, causing barriers that once…