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Category: Analytics
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Drive better business decisions with ProntoForms’ field service analytics
It’s time to take a journey through ProntoForms’ field service analytics options and learn how to drive better decision-making using data analysis. At EMPOWER’20, our resident analytics guru Aly Mawani (aka ProntoForms’ VP of Operations) delivered a deep dive presentation and demo of how data flows through ProntoForms. We want to share several highlights from…
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Field service data is the new currency for field service
A decade ago, Clive Humby, mathematician and one of the world’s data pioneers claimed, “Data is the new oil.” His perspective? Like oil, data isn’t valuable on its own but is transformed when gathered, connected, and refined into information used to take action and make informed decisions. If your organization can harness the power of…
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How to become a data-informed citizen developer
Being proactive and not reactive is the only way to ensure your company remains competitive in the current market. As a citizen developer, you create more value for your organization when you’re able to pre-emptively create a solution for a problem that hasn’t yet reared its ugly head. Data literacy is a required skill to…
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How Johnson Controls achieved digital transformation for remote field technicians
Working remotely is central to executing field service technicians’ core job responsibilities. Unlike a lot of other industries now scrambling for technologies and tools to make it easier for their workforces to work apart from the office, during these unprecedented times, field service organizations have had years, decades even, to hone the tools and technology…
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5 ways medical device manufacturers can leverage custom apps to meet COVID-19 crisis
Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable of COVID-19 patients require access to medical ventilators in order to stay alive. The rapid…
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How to maximize efficiency for your medical quality control procedures
Quality control is a leading concern with COVID-19 spreading across the world. The impact is especially felt in the life sciences sector where health care workers and field technicians are being stretched to their limits. How can rigorous quality control procedures possibly be maintained under these circumstances? For medical device manufacturers — particularly those responsible…
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Fireside Chat: The future of low-code application platforms in the field
During the last fireside chat, our product superstars gave the low down on LCAP and field service. This time, TrueContext’s Senior Product Manager and part-time horse whisperer Danielle Morley and Product Management VP Russ Halliday sit down around our metaphorical fireside (metaphorical marshmallows not included) to discuss the impact of low-code application platforms on the…
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How mobile equipment management software can cut costs and improve operations
There’s a high cost to be paid for poor enterprise asset management (EAM). Downtime is the single largest source of lost productivity and revenue for capital-intensive sectors such as heavy manufacturing, oil and gas, and utilities. According to analyst company Aberdeen Research, unplanned downtime can cost manufacturers as much as $260,000 an hour. Controlling plant…
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Become agile with analytics in field service
Analytics: the secret weapon of field service digital transformation. As an organization that isn’t currently fuelled by analytics, it might feel like those around you have field superpowers. They are agile to market changes and complete ridiculous amounts of work orders, all while continuously improving processes. Speed is the name of the game — and…