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Author: TrueContext Editorial Team
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How the ‘Silver Tsunami’ is Impacting the Medical Device Field Service Workforce
Innovation in the face of dwindling technical talent in the field The medical device industry is undergoing a significant transformation, driven by technological advancements and increasing demands for sophisticated service solutions. As outlined in the State of the Market: Field Service Operations in the Medical Device Industry report, one of the most pressing challenges facing…
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Reactive Service Model on the Rise in Industrial Field Service
Industrial manufacturing field service is at a crossroads. The benefits of predictive and proactive service models are well-documented, from minimizing downtime to enhancing operational efficiency. Yet, contrary to the broader trend toward predictive maintenance, the anticipated reliance on reactive service models is rising. In 2024, 36% of service leaders in this sector expect to operate…
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Industrial Field Service is Trending Toward Service Contracts: Tools to Help You Get There
Across industrial manufacturing, more companies are moving toward service contracts as a top strategic focus. In fact, nearly half of all service leaders in this sector now rank service contracts as a major priority for the year, according to Service Council’s 2024 Service Leader’s Agenda. Shifting from a traditional, reactive model to one based on…
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TrueContext Holds #1 Spot as Leader in G2’s Fall 2024 Grid® Report for Mobile Forms Automation
In its Fall 2024 Grid® Report, G2, the world’s largest and most trusted software marketplace, TrueContext, formerly ProntoForms, continued its streak as the #1 leader in Mobile Forms Automation. This recognition is based on the responses of verified users. G2 Grid® for Mobile Forms Automation Software | Fall 2024 “While there are over 150,000 different software…
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Hitting the Moving Target of Service Innovation
How technology can enable field leaders and their teams to change the way they perform medical device field service Innovation plays a pivotal role in the medical device industry, especially in field service operations. As medical devices become more complex, field service teams must continuously adapt to keep pace with evolving customer demands and technological…
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Knowledge Management as a Competitive Advantage in Medical Device Field Service
Field service operations have become more complex, driven by the increasing sophistication of medical devices and the ever-changing regulatory environment. As such, efficiently managing and deploying knowledge across service teams is no longer optional—it is essential for companies to remain competitive.
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7 Pillars of Strategic Oil & Gas Field Service
With challenges faced on all fronts, oil & gas must turn to digital innovation to rise above and succeed The oil and gas industry, a pivotal player in the global economy, has been navigating turbulent waters in recent years. The sector faces a myriad of challenges ranging from macroeconomic instability to environmental pressures and workforce…
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The pivot to proactive service delivery
Paradigm change required to cut path to success in oil & gas field service The oil and gas industry, a cornerstone of the global economy, is grappling with an array of service delivery challenges. Despite generating an estimated $5.3 trillion in global revenue in 2023, the sector is struggling to transition from a reactive to…
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The Oil & Gas Workforce Friction Problem: Low Engagement in the Field
Discover the critical challenge of low workforce engagement in oil & gas field service as well as strategies to overcome it.