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Author: TrueContext Editorial Team
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Hitting the Moving Target of Service Innovation
How technology can enable field leaders and their teams to change the way they perform medical device field service Innovation plays a pivotal role in the medical device industry, especially in field service operations. As medical devices become more complex, field service teams must continuously adapt to keep pace with evolving customer demands and technological…
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Knowledge Management as a Competitive Advantage in Medical Device Field Service
Field service operations have become more complex, driven by the increasing sophistication of medical devices and the ever-changing regulatory environment. As such, efficiently managing and deploying knowledge across service teams is no longer optional—it is essential for companies to remain competitive.
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7 Pillars of Strategic Oil & Gas Field Service
With challenges faced on all fronts, oil & gas must turn to digital innovation to rise above and succeed The oil and gas industry, a pivotal player in the global economy, has been navigating turbulent waters in recent years. The sector faces a myriad of challenges ranging from macroeconomic instability to environmental pressures and workforce…
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The pivot to proactive service delivery
Paradigm change required to cut path to success in oil & gas field service The oil and gas industry, a cornerstone of the global economy, is grappling with an array of service delivery challenges. Despite generating an estimated $5.3 trillion in global revenue in 2023, the sector is struggling to transition from a reactive to…
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The Oil & Gas Workforce Friction Problem: Low Engagement in the Field
Discover the critical challenge of low workforce engagement in oil & gas field service as well as strategies to overcome it.
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Summer Product Enhancements for Better Building
We are constantly looking for ways to improve how people build with our platform. That’s why we have released three new updates to the Form Builder. Combined with our Add Questions Anywhere enhancement from the Spring Release, these enhancements help you refine your workflows faster. Platform updates for faster and easier workflow iteration The best…
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Field service software: Balancing user needs to drive team success
KEY TAKEAWAYS Despite the significant investment service organizations have made in Field Service Management (FSM) software and its adoption across the industry to increase productivity and smooth operations, many technicians remain frustrated by what they perceive as excessive data collection and overly complex interfaces. To improve technological adoption of field service software and customer satisfaction,…
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Spring 2024 TrueContext Product Updates
We’re excited to announce four new TrueContext product updates. Now available to customers, these product updates have been designed to enhance the platform experience for both workflow designers and field technicians. Multi-Language Improvements Preferred Languages Field users can now set a preferred language to eliminate having to select the form language every time they open…
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Join Us at The 2024 Field Service Forum Power of 50
TrueContext will attend the 2024 Field Service Forum – Power of 50, May 28-29, 2024, at Le Meridien Hotel in Stuttgart, Germany. Exploring key themes in field service transformation The event will gather the industry’s leading voices to explore critical themes driving field service transformation: TrueContext’s insights at the 2024 Field Service Forum Keynote: Technology…