Field Service App for Mobile Data Collection

The TrueContext Logo

Capturing Data in Motion Our logo represents our source code – our identity, purpose, philosophy, and value. The colour, bright and bold, represents the brilliant minds behind our team and the indelible impact they strive to leave. Our icon depicts focus, an emergence of insight across a sea of incoherent data, while signaling the possibility […]

Solving the demand dilemma: Process automation and intelligent apps

With ever-growing investments in projects like hospitals and real estate developments and the underlying infrastructure to support them, the demand for field service is expected to double from US$4.23 billion this year to $8.94 billion by 2028.* Although this is great news for medical device manufacturing and HVAC repair service revenue, it also raises the […]

How to create field data consistency amidst business expansion

Say you run a chiller manufacturing company with one location. You have experienced steady revenues over the years. But while that all sounds good, you understand that a business cannot stay stagnant for long. Occupying the same spot allows your competitors to jump ahead of you. So, you set your sights on expansion – not […]

Regaining customer ownership with the rise of third-party service

External partners and their role in the future of field service Picture this. You have an asset-intensive enterprise with manufacturing and service as crucial revenue generators. Maybe, in this scenario, you’re an HVAC manufacturer. You understand your products’ critical role in keeping homes and businesses comfortable. You have built and are responsible for an exceptional […]

ProntoForms (now TrueContext) leads 11 categories in G2’s Fall 2023 Report

ProntoForms (now TrueContext) has achieved top rankings in 11 categories in the G2 Fall 2023 Grid Report, indicating leading performance in user satisfaction, support quality, and market presence. Among these are the Enterprise Grid® Report for Mobile Forms Automation, the Enterprise Usability Index for Field Service Management, and the Enterprise Relationship Index for Field Service […]

8 Tips on How to Customize your ProntoForms PDF Document

On of the great things about ProntoForms is its Export feature, where those with access to the Web Portal can export various file types, including PDFs. Here’s e-Business Sales Manager Liam OhUiginn’s quick tips on how to better customize your ProntoForms PDF document. 1. Create a custom logo for your form A ProntoForms PDF document […]

Integrating Your Mobile Data Made Easier – ProntoForms Dispatch and API

This post is from Glenn Chenier, our VP of Research and Development. He explains from a technical perspective, the recent release of ProntoForms Dispatch, a technology that allows for a more robust process of work order dispatching. Over the past several months, we have been focused on delivering more and better options to our customers […]

ProntoForms answers Buy vs Build age old IT question

When IT professionals sit down with management and assess the costs and feasibility of undertaking a technology related project, invariably the question of buy versus build comes up. To purchase a business solution or to build it in-house. It’s a dilemma that has plagued technology and information officers since the Commodore 64 was still useful. […]

ProntoForms integrates with the Microsoft Cloud: SkyDrive is now a ProntoForms Data Destination

This post is from Glenn Chenier, our VP of Research and Development. He explains from a technical perspective, the recent release of added support for Microsoft’s SkyDrive. We recently added support for SkyDrive in our Data Destinations architecture. SkyDrive is a free, online file storage service from Microsoft that integrates nicely with Windows Phone devices, […]

Did you know: You can manage the ProntoForms Web Portal on the go

But, did you know that you can also access and update items in the Web portal on the go as well? Administrators with tablets running either Android or iOS operating systems can access and manage a ProntoForms account right from the field! No more long drives back to the office, or looking for a good […]