Rapid automation is the new reality of any field service organization. But how is automation actually impacting field service organizations from board level to ground level?
In this IdeaShare, hear from an executive and a technician & ops expert from the same organization that underwent rapid automation. They’ll discuss how it impacted their business challenges and give real life examples about how automating processes revolutionized their day-to-day work.
Key Learnings
- Real-world examples of rapid automation with actionable takeaways
- How rapid automation creates seamless knowledge transfer between techs of any tenure
- The impact rapid automation has on the full asset lifecycle
- How field service macrotrends are tackled with rapid automation
- How rapid ‘rapid automation’ realistically is
Speakers
- Barry Lambert
General Manager
KONE - Tom Sullivan
Director of Quality
KONE - John Carroll
Founder & CEO
The Service Council - Aly Mawani
VP, Client Success & Operations
TrueContext
