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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

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TrueContext applied in enterprise environments

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Explore emerging trends with us at upcoming events

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Answers to the most common product questions

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See how TrueContext can help your business

Customer Story

Summerhill increases productivity and reduces costs

Summerhill company logo
Business Goals
  • Reduce time spent filling in forms
  • Save money on paper forms
  • Become more efficient at field data collection
Outcomes & Results
  • Better and faster data analysis
  • 80% cost reduction in forms per month
  • Elimination of manual data entry

The Challenge

Summerhill regularly conducts energy building audits to identify a variety of energy inefficiencies and the current process requires heavy documentation and recording of all of the elements associated with new product installations.

Previously, this process involved separately filling out paper forms and taking photos. This offline data would then have to be manually entered into the company’s back office system, a lengthy task for each field rep. “We realized that our field reps were spending large amounts of time filling out paper forms and entering information into our databases, and that we had to make a change,” explains Jonathan Hudson, Program Manager for Summerhill.

As a firm carrying out the mandate set forth by Efficiency Nova Scotia, Summerhill needed to become more efficient and organized with field data collection.

The Solution

The company researched e-forms and other options, finally settling on wireless carrier Bell’s recommendation of TrueContext. The leading mobile form solution for improving business process efficiency and saving on operational costs, TrueContext mobile forms include dynamic data capture features and a multitude of data connectivity options.

Form features from TrueContext allow Summerhill’s field reps to collect information in a more complete and orderly fashion. Each form can include client signatures, uploaded photos and even automatic quote calculations.

The Benefits

Upon deployment of TrueContext, the ROI was apparent immediately.

“We did a cost benefit analysis on TrueContext and it was easy to see the benefits to our bottom line. The old paper form process was costing us approximately $100 per month per field rep. Now, according to the numbers, each month, TrueContext pays for itself in the first week.”

On average, field reps were spending two hours a night entering data onto the computer, a requirement that TrueContext has now eliminated.

“Now, according to the numbers, each month, ProntoForms pays for itself in the first week.

JONATHAN HUDSON, PROGRAM MANAGER, SUMMERHILL

“With TrueContext, we have standardized the way that information is collected, submitted and entered into our system.”

As an added benefit, Hudson believes that the Summerhill team is now more on top of its business processes, able to better analyze data to discover trends and/or discrepancies faster.

Business Goals
  • Reduce time spent filling in forms
  • Save money on paper forms
  • Become more efficient at field data collection
Outcomes & Results
  • Better and faster data analysis
  • 80% cost reduction in forms per month
  • Elimination of manual data entry

The Challenge

Summerhill regularly conducts energy building audits to identify a variety of energy inefficiencies and the current process requires heavy documentation and recording of all of the elements associated with new product installations.

Previously, this process involved separately filling out paper forms and taking photos. This offline data would then have to be manually entered into the company’s back office system, a lengthy task for each field rep. “We realized that our field reps were spending large amounts of time filling out paper forms and entering information into our databases, and that we had to make a change,” explains Jonathan Hudson, Program Manager for Summerhill.

As a firm carrying out the mandate set forth by Efficiency Nova Scotia, Summerhill needed to become more efficient and organized with field data collection.

The Solution

The company researched e-forms and other options, finally settling on wireless carrier Bell’s recommendation of TrueContext. The leading mobile form solution for improving business process efficiency and saving on operational costs, TrueContext mobile forms include dynamic data capture features and a multitude of data connectivity options.

Form features from TrueContext allow Summerhill’s field reps to collect information in a more complete and orderly fashion. Each form can include client signatures, uploaded photos and even automatic quote calculations.

The Benefits

Upon deployment of TrueContext, the ROI was apparent immediately.

“We did a cost benefit analysis on TrueContext and it was easy to see the benefits to our bottom line. The old paper form process was costing us approximately $100 per month per field rep. Now, according to the numbers, each month, TrueContext pays for itself in the first week.”

On average, field reps were spending two hours a night entering data onto the computer, a requirement that TrueContext has now eliminated.

“Now, according to the numbers, each month, ProntoForms pays for itself in the first week.

JONATHAN HUDSON, PROGRAM MANAGER, SUMMERHILL

“With TrueContext, we have standardized the way that information is collected, submitted and entered into our system.”

As an added benefit, Hudson believes that the Summerhill team is now more on top of its business processes, able to better analyze data to discover trends and/or discrepancies faster.

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