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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

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Double the productivity, half the effort

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Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

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A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

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Industrial Equipment

Power asset performance and human safety

Medical Equipment

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Operational excellence across the energy stream

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See how TrueContext can help your business

CUSTOMER STORY

Graniterock breaks ground with TrueContext

Graniterock field worker inspecting safety device with tablet
Business Goals
  • Improve efficiency in the field
  • Auditable history of equipment repairs
  • Prove compliance with safety regulations
Outcomes & Results
  • Transformed 7-day system into real-time notification
  • Cloud-based repair tracking system
  • Automated safety compliance process

The Challenge

Graniterock is one of California’s premier construction materials producers, delivering hot mix asphalt, recycled asphalt, concrete and other materials to roads, highways, runways and bridges from San Francisco to Monterey.

Safety is a core value at Graniterock, and the company requires employees to adhere to safe work practices at all times.

The company wanted to update its slow, paper-based process for equipment and safety inspections to a more efficient solution based on mobile devices and cloud-connected services.

In addition, Graniterock wanted the mobile solution to help the company streamline and automate the company’s safety compliance program and move from storing paper forms in a filing cabinet to an easily manageable, cloud-based system.

The Solution

Recently, the company adopted mobile technology to transform its safety inspection program from a series of manual and time-consuming processes, to a cloud-based management system that operates in real time.

The end-to-end mobile solution begins with field operators performing safety inspections on vehicles, equipment, and job sites directly on an iPhone or iPad. Once a Graniterock operator completes a safety inspection form, the automated workflow solution uploads the data as a PDF to a secure FTP server, and as raw data to an analytics engine.

Should an asset in the field require maintenance, the inspection data is seamlessly dispatched to a master mechanic who can review the submitted form, including images, to determine who should perform the repairs.

The system makes it easy for Graniterock to track the maintenance record for each asset and prove safety compliance in case of a safety audit.

The Benefits

The mobile forms solution allowed Graniterock to speed up the process of scheduling asset repairs from seven days using paper forms, to a real-time notification system.

When OSHA asks to see all safety reports from a specific project 8 months ago, the company’s safety team doesn’t have to rummage through filing cabinets or visit a warehouse full of boxes. All the files are stored safely in the cloud and just a quick search away.

“The compliance aspect is the driving force behind our implementation, there’s no question.”

“At the same time, the margins in our business are thin and competition is tough. You always have to drive for improvements and figure out how to be better, faster, cheaper, so the efficiency aspects are very welcome too.” continues Rodney Jenny, Executive VP, Construction Division Manager with Graniterock.

Business Goals
  • Improve efficiency in the field
  • Auditable history of equipment repairs
  • Prove compliance with safety regulations
Outcomes & Results
  • Transformed 7-day system into real-time notification
  • Cloud-based repair tracking system
  • Automated safety compliance process

The Challenge

Graniterock is one of California’s premier construction materials producers, delivering hot mix asphalt, recycled asphalt, concrete and other materials to roads, highways, runways and bridges from San Francisco to Monterey.

Safety is a core value at Graniterock, and the company requires employees to adhere to safe work practices at all times.

The company wanted to update its slow, paper-based process for equipment and safety inspections to a more efficient solution based on mobile devices and cloud-connected services.

In addition, Graniterock wanted the mobile solution to help the company streamline and automate the company’s safety compliance program and move from storing paper forms in a filing cabinet to an easily manageable, cloud-based system.

The Solution

Recently, the company adopted mobile technology to transform its safety inspection program from a series of manual and time-consuming processes, to a cloud-based management system that operates in real time.

The end-to-end mobile solution begins with field operators performing safety inspections on vehicles, equipment, and job sites directly on an iPhone or iPad. Once a Graniterock operator completes a safety inspection form, the automated workflow solution uploads the data as a PDF to a secure FTP server, and as raw data to an analytics engine.

Should an asset in the field require maintenance, the inspection data is seamlessly dispatched to a master mechanic who can review the submitted form, including images, to determine who should perform the repairs.

The system makes it easy for Graniterock to track the maintenance record for each asset and prove safety compliance in case of a safety audit.

The Benefits

The mobile forms solution allowed Graniterock to speed up the process of scheduling asset repairs from seven days using paper forms, to a real-time notification system.

When OSHA asks to see all safety reports from a specific project 8 months ago, the company’s safety team doesn’t have to rummage through filing cabinets or visit a warehouse full of boxes. All the files are stored safely in the cloud and just a quick search away.

“The compliance aspect is the driving force behind our implementation, there’s no question.”

“At the same time, the margins in our business are thin and competition is tough. You always have to drive for improvements and figure out how to be better, faster, cheaper, so the efficiency aspects are very welcome too.” continues Rodney Jenny, Executive VP, Construction Division Manager with Graniterock.

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