Product

Solutions

Pricing

Resources

close

Product

Solutions

Pricing

Resources

west

Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

west

Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

west

Explore

Customer Stories

TrueContext applied in enterprise environments

Ratings & Reviews

What customers say about us

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

CUSTOMER STORY

Cooke Aquaculture saves $2.16M per year with TrueContext

Cooke Aquaculture worker inspecting fish farm with tablet
Business Goals
  • Improve efficiency in the field
  • Auditable history of repairs and inspections
  • Prove compliance with safety and environmental bodies
Outcomes & Results
  • Saved $2.1 million per year on technician hours alone
  • Automated asset tracking and repair workflow
  • Transformed multi-day audit turnaround to immediate

The Challenge

Cooke Aquaculture is the largest producer of Atlantic Salmon in North America.

Because much of their work is done aboard a ship, Cooke Aquaculture needed a way for employees to perform inspections without having to worry about paperwork getting damaged with water or lost in the wind.

Additionally, Cooke Aquaculture was looking for a way to make submitted forms more easily auditable.

The company prides itself on being a forward-looking company, and replacing their paper-based asset inspections with a solution using mobile devices and the cloud was a natural step.

Cooke Aquaculture operations are regulated by several governing bodies, so the mobile solution had to enable the company to quickly prove compliance to many different institutions.

The Solution

Cooke Aquaculture transformed its asset inspection processes by replacing paper-based forms with smart mobile forms and a cloud-based management system that operates in real time.

The end-to-end mobile solution begins with field technicians using iPhone or iPad to perform inspections of boats, equipment, and nets. Once a manager completes an inspection, the automated workflow solution uploads the data into SharePoint.

Should an asset in the field require maintenance, the inspection data is seamlessly dispatched to a site manager who can review the submitted form, including images, to determine who should perform the repairs.

The system makes it easy for Cooke Aquaculture to track assets and employee timesheets, and quickly prove safety and environmental compliance to any inspectors and auditors.

The Benefits

Using mobile forms to streamline data collection and asset repair processes has allowed Cooke Aquaculture to improve productivity in the field and in the office. Maintenance records and timesheet documents can be accessed immediately, rather than having staff rummage through filing cabinets. All the files are stored safely in SharePoint, just a quick search away.

“Cooke is perceived as a forward-thinking company; we’re always looking for better ways to do things, and I believe that TrueContext is one of those ways,” said Sherri Deveau, Cooke’s Business Support Analyst. “If an auditing team wants to see timesheets or site information that’s been submitted, we can just go in and access whatever it is that we’re looking for and forward it onto the auditor, so it’s instantaneous as far as getting information to them.”

“We’re almost 100% paperless now in our department because of TrueContext,” says Mark Fraser, Remote Feed Supervisor at Cooke Aquaculture. “With one hour of savings per day for 200 users, that’s 4,200 hours per month. It equals out to about $180K/month in savings.”

Business Goals
  • Improve efficiency in the field
  • Auditable history of repairs and inspections
  • Prove compliance with safety and environmental bodies
Outcomes & Results
  • Saved $2.1 million per year on technician hours alone
  • Automated asset tracking and repair workflow
  • Transformed multi-day audit turnaround to immediate

The Challenge

Cooke Aquaculture is the largest producer of Atlantic Salmon in North America.

Because much of their work is done aboard a ship, Cooke Aquaculture needed a way for employees to perform inspections without having to worry about paperwork getting damaged with water or lost in the wind.

Additionally, Cooke Aquaculture was looking for a way to make submitted forms more easily auditable.

The company prides itself on being a forward-looking company, and replacing their paper-based asset inspections with a solution using mobile devices and the cloud was a natural step.

Cooke Aquaculture operations are regulated by several governing bodies, so the mobile solution had to enable the company to quickly prove compliance to many different institutions.

The Solution

Cooke Aquaculture transformed its asset inspection processes by replacing paper-based forms with smart mobile forms and a cloud-based management system that operates in real time.

The end-to-end mobile solution begins with field technicians using iPhone or iPad to perform inspections of boats, equipment, and nets. Once a manager completes an inspection, the automated workflow solution uploads the data into SharePoint.

Should an asset in the field require maintenance, the inspection data is seamlessly dispatched to a site manager who can review the submitted form, including images, to determine who should perform the repairs.

The system makes it easy for Cooke Aquaculture to track assets and employee timesheets, and quickly prove safety and environmental compliance to any inspectors and auditors.

The Benefits

Using mobile forms to streamline data collection and asset repair processes has allowed Cooke Aquaculture to improve productivity in the field and in the office. Maintenance records and timesheet documents can be accessed immediately, rather than having staff rummage through filing cabinets. All the files are stored safely in SharePoint, just a quick search away.

“Cooke is perceived as a forward-thinking company; we’re always looking for better ways to do things, and I believe that TrueContext is one of those ways,” said Sherri Deveau, Cooke’s Business Support Analyst. “If an auditing team wants to see timesheets or site information that’s been submitted, we can just go in and access whatever it is that we’re looking for and forward it onto the auditor, so it’s instantaneous as far as getting information to them.”

“We’re almost 100% paperless now in our department because of TrueContext,” says Mark Fraser, Remote Feed Supervisor at Cooke Aquaculture. “With one hour of savings per day for 200 users, that’s 4,200 hours per month. It equals out to about $180K/month in savings.”

Ready to accelerate your business?

Get a demo and start a trial today.

By submitting this form, you agree to our privacy policy.